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Technology Consultant – SaaS

Location:

Atlanta - Georgia - USA, Chicago - Illinois - USA, Houston - Texas - USA, Indianapolis - Indiana - USA, Lowell - Massachusetts - USA, Maitland - Florida - USA, Remote - - USA, Weston - Florida - USA

Function:

Professional Services and Consulting

Ref #:

20210015332
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Description

The Technology Consultant (TC) is the Strategic Technical Advisor (STA) for Professional Services whose primary role is to guide Kronos customers as they implement the various SaaS solutions offered by Kronos, world class leader in the Human Capital Management and Workforce Management space. The TC works with functional, technical and business subject matter experts during the implementation, guiding and advising in all technical matters. As the STA on the project, the TC keeps a keen eye on the product road map and the ever-changing technical commercial landscape. The role of the TC requires exceptional consulting and communication skills and a wide breadth of knowledge on the technical areas relevant to the modern enterprise. The TC is always staying abreast of the technologies and tools, learning, acquiring new functional product knowledge and expertise, and is driven to help Kronos customers realize the ROI that motivated them to choose the Kronos solution. This is a remote based position

Responsibilities:
• Lead technical workshops and working sessions for customers
• Assist customers and project team members with troubleshooting system issues during solution implementation
• Work with Kronos cross functional teams to resolve technical problems that originate from a variety of sources such as local infrastructure, software configuration, connectivity and others.
• Advise and consult on the various aspects of implementation and use of a SaaS-based WFM system, such as:
o Single Sign-on and related authentication topics including IDP, SSL, browsers
o Mobile Device Management and location technology
o Timekeeping Terminals (clocks) – connectivity, configuration and management
o Customer infrastructure and end-user devices
o Performance and end-user experience testing

Qualifications

• Technical knowledge, experience and/or aptitude of web architecture and technologies
• Experience with Enterprise SaaS applications
• A solid understanding of Cloud computing
• Ability to Work outside standard working day
• An undergraduate degree in a relative field from an accredited college or university or equivalent experience

Desirable:
• Knowledge of one or more Identity Providers (Ping, Azure AD, OKTA etc.)
• Knowledge of or experience programming using Java and/or other languages
• Knowledge of performance testing tools
• Knowledge of Kronos or Ultimate Software products

***Our business area is expanding.  We have many opportunities and will consider all levels of experience***

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email KronosCareers@kronos.com or please call 1 (978) 250 9800.