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Transcend the day-to-day work experience. Work inspired.

Solutions Consultant - Workforce Management

Location:

Remote - - None, Remote - - USA

Function:

Professional Services and Consulting

Ref #:

20210016042
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Description

The Professional Services Solution Consultants are the key resource entrusted with understanding our customer’s core business drivers and requirements, and then envisioning and delivering Workforce Management solutions that meet those needs. Every aspect — the underlying technology, user experience, functionality, integration, data access, delivery, and support — is reimagined within the context of the new modern work environment.
• Provide support to customers during the data gathering period, sometimes answering questions on function and usage of product
• Attend status calls to ensure the readiness of the spreadsheets and answer questions/support
• Use Datawatch to extract data from customer legacy reports into UKG import template format
• Scrub/validate data within the spreadsheets
• Data Conversion resource must have payroll domain knowledge as well as analytical skills that will allow them to identify and resolve (with the customer) complex issues that impact the balancing of taxes, wages and deductions
• Keep very detailed notes in the Data Conversion Log that will be delivered with the database
• The Log contains both general notes for information plus any customer/AC instructions
• Ability to stay very organized when working on multiple customers at the same time
• Coordinate delivery activities, considering when a client is already live with UKG products
• Willingness to have flexible hours to meet delivery deadlines, most notably around production (final) YTD history loads

Qualifications

• Bachelor’s degree or equivalent experience and 8+ years of software implementation experience that includes workforce management and Saas
• Strong Excel skills, including the ability to use formulas such as V-lookups and pivot tables
• Consulting / customer interface experience required
• Broad knowledge HR/PR product/systems
• Ability to manage specific tasks to completion with minimal direction
• Ability to collaborate with clients and UKG resources
• Ability to travel up to 25%

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email KronosCareers@kronos.com or please call 1 (978) 250 9800.