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Solution Consultant

Location:

Lowell - Massachusetts - USA, Remote - None - None

Function:

Professional Services and Consulting

Ref #:

201701508
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Description

The Solution Consultant is responsible for implementing HRMS solutions using Kronos products in customer environments such as multiple locations and/or departments in a hardware/software, multi-vendor or multi-protocol environments. The successful candidate will utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. The successful candidate will work in a team environment at customer sites and remotely to implement and support products that Kronos sells to its customers, and will work closely with the Kronos Project Managers to complete tasks delegated by the Project Managers toward completing system implementations. Other responsibilities will include the following customer/site related tasks: Using professional concepts, implement software in various environments. Perform business rule analysis. Configure software applications. Understand and configure software interfacing products. Follow practices and procedures in analyzing a variety of business situations or data requiring a review of a variety of factors. Provide knowledge transfer for customers. Analyze enhanced requirements and create process documentation, diagrams and feature specifications. Advise customers on system configuration, industry specific features and system processes and procedures.



Other responsibilities will include the following customer/site related tasks:
•Using professional concepts, implement software in various environments.
•Perform business rule analysis.
•Configure software applications.
•Understand and configure software interfacing products.
•Follow practices and procedures in analyzing a variety of business situations or data requiring a review of a variety of factors.
•Provide knowledge transfer for customers.
•Analyze enhanced requirements and creating process documentation, diagrams and feature specifications.
•Advise customers on system configuration, industry specific features and system processes and procedures.

Qualifications

Experience with implementing HR/Payroll packages
•Minimum of 5-8 years’ experience working in a complex payroll environment (Processing multiple FEIN’s, processing in multiple states, filing taxes.)
•Excellent customer service skills.
•Experience working with SQL relational database management systems. SQL scripting knowledge a plus.
•Experience with Crystal Reports or similar reporting package.
•Excellent oral and written communication skills.
•Excellent oral and written communication skills
•Experience with reorganizations a plus
•Must have domain knowledge of HR and Payroll processing including General Ledger.
•Understanding of Workforce Timekeeping a plus.
•Bachelors Degree or equivalent in Computer Science or related field.
•Flexibility to travel as needed up to 50%.

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Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. 

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.