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Solution Consultant IV

Location:

Bangalore - - India

Function:

Professional Services and Consulting

Ref #:

2019003612
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Description

The Solution Consultant is responsible for implementing Kronos products in customer environments at multiple locations, multi-vendor or multi-protocol environments. The successful candidate will utilize the defined implementation process and industry knowledge to guide customers through the implementation and to meet the established implementation milestones and targeted completion dates. The successful candidate will implement and support products that Kronos sells to its customers and will work closely with other Kronos team members to complete tasks towards completing system implementations. The ideal candidate will also possess good client management skills.

Other responsibilities will include understanding and configuring interfacing products, follow practices and procedures in analyzing a variety of business situations, provide knowledge transfer for customers/partners and creating process documentation, diagrams and feature specifications.

The Solutions Consultant will work in highly complex environments, requiring complex multi-product solutions, customization and integration with other third-party products. The SC will also need to be highly adaptive to different customer environments and be able to independently handle discussions with senior management.

Specific duties include: -
•Driving requirement assessment workshops with senior members of the customer organization.
•Design the solution best fit for the customer requirements, while limiting deviations from standard Kronos functionalities
•Preparing functional and technical solution design documents and “Configuring” and delivering the solution to the customer
•Work with the project managers to align with project milestones and ensure timely billing
•Collaborate with pre-sales and service support on solution design for new prospects and upsell to existing customers
•Work with Kronos and client team members with minimal supervision
•Lead and actively participate in the Client Configuration design, build, test and deployment activities
•Presenting in front of client audiences in person, over the web as well as the phone
•Analyzing customer configurations and thinking out of the box to resolve and or work around set up issues
•Travel up to 50% may be required

Qualifications

• Should have a Bachelor’s degree or equivalent in a Computer Sciences or related field
•8-12 years’ experience implementing or supporting enterprise software applications and hardware used in web environments (Kronos/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor)
•5-8 Years of experience on Kronos Timekeeper is must
•Experience with requirement gathering, solution designing, implementing and configuring on Kronos WFC
•Prior experience in supporting functional testing, integration testing and UAT
•Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base
•Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction
•Excellent verbal and written communication skills
•Ability to serve as both a Solution Consultant and Project Manager is a plus

Additional skills preferred:
•Experience in 3-tier web based technology and Java
•SQL 2005, 2008, 2012
•Windows Operating System: 2008, 2012 Server
•SSL, LDAP, Single Sign On

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Equal Opportunity Employer

Kronos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email KronosCareers@kronos.com or please call 1 (978) 250 9800.