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Transcend the day-to-day work experience. Work inspired.

Solution Consultant IV

Location:

- - The Netherlands, Asse-Zellik - Vlaams Brabant - Belgium, Munich - None - Germany, Remote - None - Germany

Function:

Professional Services and Consulting

Ref #:

201702236
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Description

An opportunity to implement our market leading workforce management solution (Workforce Central) in customer environments. Your client management and interpersonal skills will enable you to utilise defined implementation Methodology to meet milestones and completion dates, whilst working closely with other teams to complete upgrades, change orders or ad hoc engagements.

Responsibilities
• Lead and actively participate in Client Configuration design, build, test and deployment activities
• Work closely with other resources on new client implementation, upgrade, and change order projects
• Proactively consult on best practice methodology, configuration design and build activities to ensure client success
• Solution presenting
• Drive all client system requirements and collaborate with client and resources for project related decisions
• Utilise technical ability to prioritise issues and respond appropriately to multiple critical situations
• Research application questions by setting up scenarios and testing the application.
• Analyse customer configurations and resolve or work around set up issues
• Provide significant transfer of product knowledge to our customers

Qualifications

• Bachelor’s degree or equivalent work experience
• Fluent in French, Dutch or German would be ideal
• Excellent customer service skills.
• Experience working with client/server and/or Web Based technologies
• Excellent oral and written communication skills.
• Experience working with integration or implementations of Cloud based systems
• Excellent technical understanding of Operating Systems, networking technologies, software applications and communication protocols.
• Workforce management software applications implementation experience
• Consulting / customer interface experience
• Broad knowledge of labor management, HR / Payroll, ERP, or similar domain product/systems
• Travel up to 50% may be required

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Corporate overview

You’re empowered when you’re a Kronite

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance — to live inspired. In fact, it’s expected! Whether you’re playing foosball in one of our game rooms, working up a healthy sweat in group fitness classes, or videoconferencing with Kronites thousands of miles away, you’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond.

 

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries – including more than half the Fortune 1000® - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications.  Kronos customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, public sector, services, and distribution.

 

Kronos is a privately held company and was founded in 1977. Headquartered in Chelmsford, Massachusetts, Kronos employs more than 5,000 people worldwide.

 

Kronos is an Equal Opportunity Employer.

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.