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Transcend the day-to-day work experience. Work inspired.

Solution Consultant II - TeleStaff Software

Location:

Irvine - California - USA

Function:

Professional Services and Consulting

Ref #:

201700784
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Corporate overview

You’re empowered when you’re a Kronite

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance — to live inspired. In fact, it’s expected! Whether you’re playing foosball in one of our game rooms, working up a healthy sweat in group fitness classes, or videoconferencing with Kronites thousands of miles away, you’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond.

 

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries – including more than half the Fortune 1000® - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications.  Kronos customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, public sector, services, and distribution.

 

Kronos is a privately held company and was founded in 1977. Headquartered in Chelmsford, Massachusetts, Kronos employs more than 5,000 people worldwide.

 

Kronos is an Equal Opportunity Employer.

Description

The Solution Consultant (SC) is responsible for implementing staffing solutions using TeleStaff in customer environments such as multiple locations and/or departments in a hardware/software, multi-vendor or multi-protocol environments.

The successful candidate will utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. He/She will work in a team environment at customer sites and remotely to implement and support TeleStaff. The SC will work closely with the customer Project Managers to ensure the successful completion of the project on-time and within budget.

Other responsibilities will include the following customer/site related tasks:
•Using professional concepts, implement software in various environments.
•Advise customers on system configuration, industry specific features and system processes and procedures.Analyze customer configurations and think out of the box to resolve issues. Understand and configure software interfacing products.
•Research application questions, assist with setting up testing scenarios and provide testing support to the customer team.
•Follow practices and procedures in analyzing a variety of business situations or data requiring a review of a variety of factors.
•Utilize his/her technical ability to prioritize issues and respond appropriately to multiple critical situations.
•Provide significant transfer of Kronos product knowledge to Kronos customer
•Providing train-the-trainer training for the customer team.

Qualifications

• Minimum of 1-2 years of related work experience is preferred.

• Bachelor's Degree required


•Interpersonal skills, analytical mindset, and technical product knowledge are critical.


•Strong written, verbal and virtual communication skills are a must.


•Strong attention to detail


•Flexibility to travel as needed (up to 75%)

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.