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Solution Architect


Remote - - USA


Software & Product Development

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As a Solutions Architect at UKG, this person will partner with strategic partners, customers, engineering, and product teams to build flexible and resilient architecture and applications that address customer business problems and accelerate the adoption of our new services. As a trusted advocate, the Solutions Architect will help organizations understand best practices around integration and customization (through APIs, integrations, Dell Boomi, reports, workflows etc.) for specific business processes.


• Work closely with our Technology Partners on planning and product integration of their enterprise applications.
• Support partners with their solution validation and certification process.
• Interact frequently with team, product management, partners, and customers to define requirements and identify solutions consistent with defined scope, methodology, and technology.
• Provide innovative solutions leveraging APIs to address business problems and document these solutions for internal teams and customers.
• Build strong cross-functional partnerships at multiple levels within the company, including with engineering, product management, and services.
• Lead a wide range of tasks based on skills, experience, and availability; clearly communicate task priorities, helping to successfully design and implement solutions.
• Anticipate problems or situations that could affect the team. Assess the potential impact on own and others’ work and develop and execute the best work solution. Manage escalated situations.


Skills and Qualifications:

• 10+ years’ experience and a bachelor’s degree in business, computer science or equivalent combination of education and experience.
• Strong domain knowledge of the Workforce solutions.
• Passion for change and innovation – proven track record of data-driven decision making and analytical skills in support of the same.
• Help define key indicators for performance of the success of Technology Partners
• Ability to prioritize and handle multiple tasks as well as changing priorities.
• Ability to recognize issues, take ownership and resolve with minimal supervision.
• Experience in product integrations and API technology (Java, JSON, REST).
• Demonstrated ability to gather and translate market and stakeholder feedback into successful architectural and product designs.
• Strong technical acumen – ability to work closely with development teams.
• Ability to work collaboratively across functional boundaries and across multiple organizational levels to drive to results.
• Strong understanding of technology with the ability to understand and articulate customer problems, solutions, and possible impacts.
• Solid understanding of various programming languages, integration processes/tools, system networking/communication, security, and application support process.
• Proven ability to craft and shape expectations through negotiation and influence.
• Ability to Trouble shoot partner issues as they arise and develop solutions in conjunction with UKG Engineering.

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos, a UKG Company participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.800.