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Solution Architect


Lowell - Massachusetts - USA



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As a Solutions Architect at Kronos, this person will partner with customers, strategic partners, engineering, and product teams to build flexible and resilient architecture and applications that address customer business problems and accelerate the adoption of our new services. As a trusted customer advocate, the Solutions Architect will help organizations understand best practices around integration and customization (through APIs, integrations, reports, workflows, etc.) for specific business processes.


• Work closely with our Technology Partners on planning and product integration of their enterprise applications.
• Support partners with their solution validation and certification process.
• Interact frequently with the technology partner team, product management, partners, and customers to define requirements and identify solutions consistent with defined scope, methodology, and technology.
• Provide innovative solutions leveraging APIs to address business problems and document these solutions for internal teams and customers.
• Build strong cross-functional partnerships at multiple levels within the company, including engineering, product management, and services.
• Lead a wide range of tasks based on skills, experience, and availability; clearly communicate task priorities, helping to successfully design and implement solutions.
• Participate as a product manager on Kronos funded projects where development is provided by a partner. Lead weekly status calls and ensures proper, timely completion of each project.
• Anticipate problems or situations that could affect the team. Assess the potential impact on own and others’ work, and develop and execute the best workable solution. Manage escalated situations.


• 12+ years experience and a Bachelor's degree in business, computer science or equivalent combination of education and experience.
• Passion for change and innovation – proven track record of data-driven decision making and analytical skills in support of the same.
• Ability to prioritize and handle multiple tasks as well as changing priorities
• Ability to recognize issues, take ownership and resolve with minimal supervision.
• Rapid learner, strong work ethic.
• Experience in product integrations and API technology
• Demonstrated ability to gather and translate market and stakeholder feedback into successful architectural and product designs.
• Strong technical acumen – ability to work closely with development teams.
• Ability to work collaboratively across functional boundaries and across multiple organizational levels to drive to results.
• Strong communication and proven presentation skills.
• Strong understanding of technology with the ability to understand and articulate customer problems, solutions, and possible impacts.
• Solid understanding of various programming languages, integration processes/tools, system networking/communication, security, and application support process.
• Proven ability to craft and shape expectations through negotiation and influence.
• Proven Troubleshoot partner issues as they arise and develop solutions in conjunction with Kronos Engineering.


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.