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Careers

Transcend the day-to-day work experience. Work inspired.

Senior Solution Consultant - Workforce Management

Location:

Kew/Melbourne - Victoria - Australia

Function:

Customer Delivery/Implementation Services

Ref #:

20210016071
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Description

An opportunity to implement our newly reimagined workforce management solution in customer environments. Your client management and interpersonal skills will enable you to utilise defined implementation Methodology to meet milestones and completion dates, whilst working closely with other teams to complete upgrades, change orders or ad hoc engagements.
• Lead and actively participate in Client Configuration design, build, test and deployment activities
• Work closely with other resources on new client implementation, upgrade, and change order projects
• Proactively consult on best practice methodology, configuration design and build activities to ensure client success
• Solution presenting –
• Drive all client system requirements and collaborate with client and resources for project related decisions
• Utilise technical ability to prioritise issues and respond appropriately to multiple critical situations
• Research application questions by setting up scenarios and testing the application
• Analyse customer configurations and resolve or work around set up issues
• Provide significant transfer of product knowledge to our customers

Qualifications

• Bachelor’s degree or equivalent work experience
• Excellent customer service skills
• Experience working with client/server and/or Web Based technologies
• Excellent oral and written communication skills
• Experience working with integration or implementations of Cloud based systems
• Excellent technical understanding of Operating Systems, networking technologies, software applications and communication protocols
• Workforce management software applications implementation experience
• Consulting / customer interface experience
• Broad knowledge of labour management, HR / Payroll, ERP, or similar domain product/systems
• Travel up to 50% may be required

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos, a UKG Company participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.800.