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Transcend the day-to-day work experience. Work inspired.

Software Asset Management Analyst


Lowell - Massachusetts - USA



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Kronos is growing and adding a Software Asset Management Analyst to the team. In this role you’ll join a dynamic team where you will analyze and manage software license requests and maintenance agreements as well as provide analysis on data to optimize usage. Additionally, this role allows someone to learn and develop their skills while collaborating with peers and internal resources across the organization.

Key Responsibilities
• Understand and be able to execute delegated steps of the Software Asset Management process including handling all related software renewal analysis and responsibilities
• Respond to and manage software requests from end users, managers, developers, and team members utilizing internal ticketing system (ServiceNow)
• Collect and maintain accurate Software Licensing information to address budgeting, software compliance & inventory, contracts, and cost
• License management for key enterprise publishers – including validating use cases, license re-harvest and maintain full understanding of complex licensing terms to optimize usage
• Research to locate contracts for additional license entitlements
• Independently work on both tactical activities and large projects including both purchasing and process changes with a high level of discretion and independence.
• Exhibit a sense of ownership for projects delegated by management/leadership, including pushing projects along and responsibility for results
• Utilize your strong quantitative, analytical, problem solving skills, including the ability to accumulate, organize, and assimilate large amounts of information
• Exercise excellent customer focus, detail orientation, time management, communication and organizational skills
• Evaluate and compare supplier quotes, bids and information and make recommendations and present your finding to various levels of the business


• Bachelor’s in Computer Science, Information Systems/Technology or similar areas preferred
• 0-3+ years of experience preferred
• Ability to conform to shifting priorities in strategies, product and licensing demands and purchasing timelines through analytical capabilities
• Strong written & verbal communication skills while working with technical and non-technical audiences
• Knowledge of Software Asset Management principals / practices a plus
• Oracle I-Procurement and ServiceNow experience both a plus
• Knowledge of product use rights for publishers such as Oracle, Microsoft, Adobe, IBM, VmWare etc. a plus

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.