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Services Deployment Program Manager

Location:

Remote - - None

Function:

Customer Service/Support

Ref #:

20190003435
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Description

The Deployment Methodology Program Manager (Paragon Program Manager) will develop and define the cohesive strategic direction of Kronos’ Paragon program, including methodology and technology. This role will work collaboratively with the Global Services Technology & Information team to define the development roadmap and align with the needs of Professional Services.
As the Paragon Program Manager, you will work closely with cross-functional teams to understand factors that contribute to deployment success for Workforce Dimensions and Workforce Dimensions Human Capital Management. You will gain insight from and share progress with delivery leadership and must have a keen ability to distill complicated information into understandable chunks, and present both the methodology and technology in a unified, consistent, strategic way.

• Establish framework to support delivery methodologies and processes that are aligned with organizational strategy
• Develop and maintain standardized project templates, guidelines, and procedures
• Collaborate with Global Services Technology & Information to meet deployment technology needs
• Incorporate industry best practices, conduct internal and external benchmarking, and establish standards, key compliance measures, and metrics
• Develop strong working relationship with cross-functional management and team members to actively prioritize requirements and communicate accurate status and progress to all stakeholders
• Facilitate regular feedback gathering sessions and institute continuous improvement processes
• Create and deploy change management and user adoption plans
• Engage with other Field Enablement teams to provide learning opportunities for overall Paragon approach
• Proactively identify process improvement opportunities, including developing a formal process improvement framework. Drive continuous process improvement via post-project reviews

Qualifications

• Bachelor’s degree preferred
• Five plus years Program and Project Management experience, including professional-level schedule, scope, budget, risk, and issue management methodologies and industry best practices
• Excellent executive communication skills, both written and verbal
• Highly proficient in utilizing Project, SmartSheet, or other comparable scheduling tools, to develop deliverable-oriented work breakdown structures (WBS), and tracking project progress and inter-dependencies

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Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.