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Transcend the day-to-day work experience. Work inspired.

Services Architect IV

Location:

C.V. Raman Nagar Bangalore - None - India

Function:

Professional Services and Consulting

Ref #:

201700531
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Corporate overview

You’re empowered when you’re a Kronite

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance — to live inspired. In fact, it’s expected! Whether you’re playing foosball in one of our game rooms, working up a healthy sweat in group fitness classes, or videoconferencing with Kronites thousands of miles away, you’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond.

 

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries – including more than half the Fortune 1000® - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications.  Kronos customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, public sector, services, and distribution.

 

Kronos is a privately held company and was founded in 1977. Headquartered in Chelmsford, Massachusetts, Kronos employs more than 5,000 people worldwide.

 

Kronos is an Equal Opportunity Employer.

Description

About the Role

An exciting new opportunity has arisen in Kronos to drive services revenue to existing SMB, Enterprise and Strategic accounts across India.
• Transform short order requests into actionable business; manage and close existing deals while cultivating, qualifying and developing new opportunities.
• Communicate high value of services over the competition.
• Identify hidden agendas that might interfere with resolution of terms.
• Work directly with stakeholders, both internally and externally to solve business problems and propose solutions to achieve outcomes.
• Adapt presentations to suit a particular audience; respond to objections successfully.
• Undertake additional responsibilities and respond to situations as they arise without supervision
• To ensure that Salesforce and other sales and/or administrative tools are updated in a timely manner with accurate information.
• To gain agreement from customers wherever possible for reference visits, case studies and press releases to help further promote Kronos within the wider market.
• To engage in other activities as appropriate that will help the team achieve its targets and more generally contribute to the overall success of Kronos India.
• Maximise productive time in building relationships with customers and extending the brand of Kronos products and services.
• This role is not expected to involve travel to customers, but occasional travel to other Company offices will be required to ensure a wider integration with the India team.
• Proven ability to manage multiple concurrent projects within customer, tying them all together with strategic vision and focus.

Qualifications

About You

• An excellent telephone manner and good communication skills are essential, together with a friendly and flexible approach.
• Ideally the successful candidate will have experience within Inside Sales or Services Delivery.
• To recognise that Kronos is quarterly driven and to focus on meeting individual quarterly targets.
• Able to identify key people to bring about change communication skills a necessity, as is the ability to communicate on all levels.
• Sound processing skills in a computerised environment. Excel and Word essential.
• Develop a network of contacts and target specific influential people to reach goals.
• Able to fit in to a working atmosphere that is very much geared towards teamwork.
• Manage multiple tasks and effectively work in a collaborative/team environment
• Flexible approach is absolutely essential.
• Creativity, initiative and a desire to continually seek improvement is a must.
• Flexible hours required from time to time.

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.