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Senior Director, Program Management Office (PMO) with IT experience


Lowell - Massachusetts - USA


Information Technology

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Senior Director, Program Management Office

Reporting to the CIO and working closely with business leaders, this position is responsible for building and maintaining the company's long and short term Information Technology plans and is accountable for monitoring and measuring the implementation of those plans. The communication of the strategy and planned execution of the plan are also under the purview of this position. The ability to build and maintain very strong relationships with the business as well as all IT functions is critical. Experience running a PMO in a fast moving, high growth environment is required. This is a very hands-on position.

• Own and manage the IT Portfolio, ensuring that it is accurate, up to date and communicated at the appropriate levels throughout the corporation.
• Standardize processes, documentation and actions for all PMO activities.
• Implement and operate an effective PMO governance program.
• Assist with budgeting for all components of the long, mid, and short-range plans.
• Measure and report on execution to program and project timelines and budgets.
• Define, document and publish metrics around portfolio health.
• Manage and communicate risk.
• Manage changes to the plan.
• Work closely with the IT Senior Leadership Team and senior business leaders to establish five year and annual work plans, budgets and development plans.
• Work closely with the IT Senior Leadership Team to coordinate work and resourcing across all IT teams.
• Thorough understanding of most business functions and how systems and processes support them.
• Thorough understanding of large business systems and how they support the business.
• Very good, broad understanding of all IT functions.
• Build and maintain close relationships with leaders of all business functions.
• Establish and maintain regular communications with all business functions.
• Run the IT Operating Committee.
• Communicate IT plans to the Executive Committee, business stakeholders, the IT Operating Committee, and the IT department specifically, and the general business population generally.
• May be asked to manage other teams depending on skillset of candidate.


• Strong leadership, organization and problem solving skills
• Strong planning (long and mid-range), forecasting and tracking skills
• Experienced coordinator of work and knowledge
• Excellent communicator (verbal, written)
• Strong budgeting and financial management skills
• Project Management certifications
Reports to: CIO
Total Staff: 15+


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

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Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.