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Transcend the day-to-day work experience. Work inspired.

Sales Operations Specialist


Macquarie Park - New South Wales - Australia



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An opportunity to play a key role in driving the sales order process, working closely with our Sales Representatives across Australia and New Zealand. Your experience of working with customers in an international sales environment alongside your multi tasking, organisational ability will ensure your success in this role and visibility among our senior leadership and wider business.

This role is busy at key times of the year (quarter end and year end) as we're a rapidly expanding, yet well established business that can offer real progression opportunities for those who thrive in a fast paced environment.

Responsibilities include:
• Effectively quoting opportunities, keeping in mind customer expectations, logistics of opportunity etc.
• Working with global teams to determine the best process in which to transact the order based on timeframe and revenue recognition impact
• Coordinating with Sales, Credit, Customer Reg, Finance, Legal, Ed Services, Professional Services, Service Solutions Consultants (SSC’s) to ensure correct data and sign-off
• Educating Sales on Rules of Engagement and how they apply to a specific scenario
• Tracking Billing/Shipping Reports
• Facilitating resolution of contract issues
• Preparing Assignment Agreements for corporate name changes and/or license transfers
• Maintaining deal tracking in Salesforce and wish information in Salesforce and Oracle


Ideally you'll have:
• Strong communication skills, ability to convey and receive information and messages to meet the needs of a variety of situations and audiences
• Ability to incorporate best practices to streamline, simplify and improve work flow in the organization
• A customer-focused attitude with an emphasis on listening to and proactively addressing the needs of external and internal customers
• Proficiency in Microsoft Office and an ability to learn other software applications as required of the position (Oracle, SharePoint, Salesforce, Great Plains etc.)
• Cantonese language skills


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Equal Opportunity Employer

Kronos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.