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Transcend the day-to-day work experience. Work inspired.

SAAS (Software) Training Program Manager


Indianapolis - Indiana - USA


Professional Services and Consulting

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The Workforce Ready training team’s vision is to create the bridges to continuous eureka moments between people and technology. Aligning to this vision, we are a revenue-generating global center of training excellence that reduces the complexity, time and cost in the learning process for our customers, partners and Kronites. To do this, the Training Operations Manager serves at the project manager and is accountable for leading strategic training initiatives ensuring organizational, business and team objectives are exceeded.

Essential Functions include, but not limited to:
• Leads, manages, and measures critical training projects that result in iterative, innovative, and scalable training processes and agile, rapid development methods producing timely, cost effective learning to support organization expansion in product offerings, revenue and impact
• Mitigate risks, resolve issues, facilitate team and project communication
• Develop and deliver presentations on findings, data and project updates
• Track projects, and provide visibility to cost, schedule, and performance
• Independently evaluate processes, identify problems, assess roles/responsibilities, and develop process improvement strategies to enhance the delivery of programs and efficiency of the team
• Build relationships and cross-functional communication channels that promote proactive, open interactions and continuous feedback throughout the organization
• Hire, onboard, and manage direct report(s), providing coaching to improve performance and drive adherence to WFR process and best practices creating a culture of highly engaged employees through development, clear directions, and continued improvement. Available after hours to support our global teams, as needed
• Advocate for Kronos, Workforce Ready, training, customers, partners and employees in interactions


• Bachelor's degree in related field like Project Management, Instructional Design, Education; minimum of two (2) years supervisory experience; or equivalent combination of education and experience.
• PMP certification is preferred, but not required
• Proven experience in managing multiple projects with conflicting priorities and urgency
• Able to work independently to ensure program outcomes are reached
• Ability to analyze and present data to ignite action, track and evaluate operational effectiveness, and identify and mitigate risks
• Outstanding organizational, verbal, written and interpersonal skills that build relationships at all levels across the organization with a high capacity for influence, collaboration, and consensus
• Thrive in a fast-paced, start-up, entrepreneurial, tech-minded environment with a matrix reporting structure consistently managing and executing under tight deadlines on multiple, critical projects and priorities simultaneously
• Lifelong learner that seizes opportunities for continued personal and professional growth with a passion for helping others, current training trends and adult learning methodology
• Proven ability to lead in a cross-cultural, remote environment with customers and team dispersed globally


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.