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Resource Deployment Specialist

Location:

Indianapolis - Indiana - USA, Lowell - Massachusetts - USA, Remote - - USA

Function:

Professional Services and Consulting

Ref #:

20200011679
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Description

The Resource Analyst will manage project staffing for an assigned group of practices. The person in this role will make decisions based on analysis of skills, availability and corporate goals, delivering high quality staffing solutions that ensure proper alignment of resources to projects, optimize utilization and support resource development. The role will work closely with Professional Services managers and Resource Managers. This role will regularly collaborate with other members on the Resource Management team to staff needs across teams and will work with partner organizations to engage third-party resources when needed.

This is a role that requires a highly organized self-starter with solid skills and experience in resource management. The ideal candidate is a team player with strong communication skills who must work seamlessly across different functional groups and regions.


Responsibilities:

• Own and manage project staffing for assigned team(s) by validating requirements, searching for candidates, and assigning resources
• Interpret sales orders and statements of work in order to discern products sold, project roles, hours and delivery model
• Use internal systems to collect and analyze relevant data on skills, availability and utilization
• Proactively build strong relationships with resources, gain subject matter expert understanding of their skills profiles/developmental interests
• Build strong understanding of Kronos products, delivery methodology, and the roles and skills needed on products matching the right talent with the right project at the right time
• Wherever possible, arrange assignments to promote the enhancement of employees' skills and development of competencies needed to support current and future business
• Successfully negotiate staffing conflicts through creative staffing solutions and alternatives and escalate sensitive or high-risk staffing situations as appropriate
• Facilitate weekly pipeline/staffing meetings with team leadership to discuss upcoming pipeline and capacity, and to identify instances of resource underutilization
• Collaborate with other members of Resource Management team on resource sharing opportunities
• Maintain a high level of proficiency in the resource management tools
• Active member of the global Resource Management team, participating in improvement initiatives and standardization across the team

Qualifications

• 2+ years Resource Management experience required, preferably in a Professional Services environment; Workforce management industry experience a plus
• Bachelor’s degree or equivalent in a Business, Computer Sciences, or related field
• Ability to manage confidential information appropriately and professionally
• Strong understanding of resource management processes and tools
• Experience dealing with 3rd party suppliers and a contingent workforce a plus
• Working knowledge of systems such as professional services automation applications (PSA's) and Salesforce
• Strong business acumen, organizational and time management skills with ability to prioritize workloads. Strategic/analytical thinking with problem solving-skills
• Strong written and verbal communication skills as well as strong negotiation and conflict management skills
• Strong proficiency with MS Office tools Excel, Word, PowerPoint, Outlook

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Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.