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Product Manager


Atlanta - Georgia - USA, Lowell - Massachusetts - USA, New York City - New York - USA, Weston - Florida - USA


Software & Product Development

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The product manager defines and evangelizes the overall strategy and vision for a single product/product area. S/he understands the customer and market needs and drives development priorities to maximize the product value.

Primary/Essential Duties and Key Responsibilities:
• Manage the product backlog, ideas and dependencies
• Represent the current product state with relevant metrics, benchmarks, and usage data
• Reflect the overall strategy and product vision in our offering strategy and published roadmaps
• Conduct on-going market research to understand competitive landscape and market differentiation of product
• Track industry trends
• Engage with key customers
• Represent the product on critical internal, customer and prospect interactions
• Work with engineering, business analyst and UX resources to
• Identify key feature goals, user personas and scenarios
• Remove roadblocks
• Set priorities
• Provide feedback and insight on UX and functional designs
• Deliver feature commitments on time and on budget
• Partner with internal teams to bring critical customer escalations to closure
• Identify cross domain dependencies


Knowledge, Skills, & Abilities
Core Skills
Analytical Skills
• Asks Pertinent Questions
• Drills into detail
• Comes to well thought out conclusions
• Uses data effectively to support position
• Thinks multi-dimensionally
• Anticipates failure points
• Seeks inspiration for varied resources
• Challenges how problems have always been solved
Written Skills
• Uses appropriate professional tone
• Communicates with clarity and brevity
• Uses proper spelling, grammar
Verbal Skills
• Communicates respectfully
• Listens effectively
• Clearly expresses ideas
Conceptual Visualization
• Uses clear and effective imagery
• Balances words and visualizations
• Has respect of peers and executives
• Stands up for principles
• Inspires and motivates the team
• Effectively influence others
• Manages and resolves conflicts
• Delegates appropriately
• Supports the development of the organization
• Encourages healthy dialogue amongst the team
• Shares information
• Supports a healthy give-and-take
Customer Focus
• Provides timely responses to inquiries
• Represents voice of customer
• Proactively engages with customers
Learning Agility
• Listens and learns from multiple sources
• Reacts to changing information
• Proactively seeks alternative points of view
Process and Time Management
• Meets deadlines and commitments
• Effectively multi-tasks
• Partners with the broader community
Product Management Skills
Strategy Development
• Creates clear value propositions
• Leverages discovery to identify market opportunities that align with Ultimate product’s core strengths
• Manages short, medium and long term roadmaps
Product Knowledge
• Assists sales and services in product inquiries
• Conducts effective product demos
Domain Knowledge and Discovery
• Researches industry trends
• Performs competitive SWOT analysis
• Understands market segmentation
• Identifies user profiles specific to the product
Prioritization and Risk Management
• Prunes and adjusts backlog as needed
• Identifies dependencies
Data Analysis
• Identifies and monitors key metrics
• Evaluates trends and takes action as needed
Solution Design
• Details and prioritizes user scenarios to be addressed in feature development
• Stages features for efficient incremental, additive development
• Understands technology and the importance of addressing tech debt and building a strong architectural foundation
• Properly weighs configurability v usability trade-offs
• Provides feedback on technical/functional/user designs from engineering, UX and business analysts

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.