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Process Improvement Consultant


Alpharetta - Georgia - USA, Lowell - Massachusetts - USA, Remote - - USA, Santa Ana - California - USA, Weston - Florida - USA


Corporate Strategy

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We are looking for a Process Improvement Analyst / Consultant to join the Process Transformation and Innovation team. Reporting to the Manager, Process Improvement, this role requires a high energy, collaborative talent who is passionate about process innovation and who has a proven track record of working collaboratively and independently to help a world class organization sustain its success and market leadership, all the while remaining “Hungry, Humble and Smart”.

• Apply Process, program and other methodologies, such as Six Sigma, Lean, DMAIC and/or others to develop solutions to key business problems. Identify and solution on pain points and gaps and partner on cross-functional initiatives to increase efficiencies and effectiveness across departments and organizations.
• Provide consulting and partnerships with our internal business partners, process owners and technology partners to create solutions that yield targeted and measurable results - particularly around Cost to Serve targets.
• Closely collaborate with functional leaders to generate project sponsorship, participation, and buy-in.
• Develop and lead executive presentations in order to influence key decisions makers and act as a trusted advisor
• Impacts the achievement of objectives by leading major programs that influence the direction of the organization and advocating for necessary resources for effective outcomes.
• Lead initiatives, programs, or multiple projects with substantial risk, integration and complexity; develop the strategy for initiative and process execution.
• Ensure designated improvements are met and process controls are defined, implemented and monitored to sustain results.
• Apply expertise to innovate and develop solutions for unique and complex issues affecting the business, business processes and technologies
• Collaborate on impacted roadmaps (technology, product, customer support, etc.)
• Proactively share and provide guidance on best practices where applicable. Provide mentoring to leaders and individuals based on expertise.
• Understand that success is dependent on transparency and will personally and actively support innovation.


• Bachelor’s degree in Business, Finance or related field; MBA preferred
• 7-10 years of relevant business experience, including process improvement, program management and business operations
• Understand of and experience with program, change management and/or process methodologies
• Solid communication, problem-solving, analytical and critical-thinking skills
• Ability to constructively challenge current business practices, build commitment and drive change
• Strong project management, teamwork and organizational skills
• Ability to build relationships at all levels of the organization, ability to influence others to get results and a demonstrated executive presence
• Ability to identify and overcome obstacles that inhibit team effectiveness
• Self-starter with an ability to work independently, including outside of actual reporting structure

Preferred Qualifications/Skills:
• Lean / Six Sigma certification, Project management certification and/or other equivalent nice to have

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.