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Process Automation Lead


Charlotte - North Carolina - USA, Lowell - Massachusetts - USA, Remote - - USA, Santa Ana - California - USA, Weston - Florida - USA


Corporate Strategy

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UKG is looking for a hardworking and driven Business Process Lead Analyst to be a part of our Automation team. As a leader on the automation team, you will be an essential member of a cutting-edge team responsible for successful automations of processes that enable our fellow team members to focus on more value-added activities. You will be accountable for managing stakeholders, researching, analyzing and documenting clear process maps and Process Definition Documents in a way that they can be understood by both the business partners and the development team. If you are passionate about collaborating and working with skilled Software Engineers, Business Analysts and Product Managers in creating high-quality solutions, this role is for you.

• Be a crucial part of our Automation Center of Excellence (COE) mapping strategies for growth and productivity
• Be a hands on team leader mentoring and coaching automation analysts
• Partner with internal and external stakeholders by analyzing processes and assessing feasibility for automation. Also, confirm current metrics by baselining the process and compare with projected future state metrics.
• Analyze, understand, and document business processes in detail for the purpose of RPA deployment.
• Participate in various types of interviews, meetings or workshops to define, optimize, and document processes to configure RPA solutions.
• Leverage process improvement experience to streamline and optimize processes for RPA implementation.
• Deploy a multi-disciplinary approach (i.e. machine learning, AI tools, business analytics, etc.) to solving business challenges.
• Contribute to building a repository of tools, standards and best practices.
• Be an advocate for process improvement and process automation across the entire organization


• Strong automation experience
• Proven leader/mentor/coach to automation or process analysts
• Effective communication skills; listening, written and verbal; ability to communicate complex concepts to both technical and non-technical stakeholders
• Demonstrated ability to learn quickly in scenarios that are not well defined or structured
• Strategic and analytical thinker, able to move seamlessly from high-level concepts to details and solutions without much guidance
• Comfortable working with data and reporting tools such as MS Suite Excel, PowerBI, Aha etc.
• Track record of meeting and/or exceeding established client, project and performance goals
• Project Management and Process Improvement experience using Visio or other Process mapping tools
• Bachelor's degree in Business Administration, Computer Science, Engineering or Information Systems or related

Preferred Qualifications:
• UI Path Certified RPA Associate
• Lean Six Sigma
• CAPM/PMP certification
• HR Payroll experience

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.