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Transcend the day-to-day work experience. Work inspired.

Presales Solution Consultant III

Location:

Shanghai - None - China

Function:

Presales

Ref #:

2016-14042
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Corporate overview

Company Overview:

You’re empowered when you’re a Kronite.

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance — to live inspired. In fact, it’s expected! Whether you’re playing foosball in one of our game rooms, working up a healthy sweat in group fitness classes or videoconferencing with Kronites thousands of miles away, you’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite and we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond.

 

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk and improve workforce productivity. Tens of thousands of organizations in 100 countries – including more than half the Fortune 1000® - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring and labor analytics applications. Kronos customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, public sector, services and distribution.

 

Kronos is a privately held company and was founded in 1977. Headquartered in Chelmsford, Massachusetts, Kronos employs more than 5,000 people worldwide.

 

Kronos is an Equal Opportunity Employer.

Description

Sales Cycle Related Duties:

Answer RFPs – Respond to prospective customer inquiries (i.e. RFP, RFI, RFQ etc.) with written descriptions of Kronos product features and describe how they meet the specified business requirements. Excellent written communication skills are necessary.

Discovery - Working with the sales representative and their prospects, conduct interviews and gather information to identify business and operational issues that can be uniquely addressed by Kronos. Share written discovery information with sales and service teams to facilitate the development of a complete solution.

Propose Solution – Use the discovery information and Kronos product knowledge to develop a proposed solution for all identified business issues. A proposed solution may be presented to prospects in a conceptual form through the use of PowerPoint, written proposals and other visual media.

Solution Presentation – Using actual software configurations and/or conceptual illustrations, demonstrate how the Kronos solution satisfies the identified business needs. Presentations may be face-to-face and/or delivered over the web.

Sales Support – Together with sales team, the presales consultant follows a Kronos' sales methodology in order to successfully complete the sale of Kronos’ solutions. The Presales Solution Consultant will apply their domain knowledge, product experience and relationship building skills to assist in the sale.

Transition - Once the sale is completed, the PSC must help transfer collected customer or prospect data to service personnel for a successful transition from sales to service. Also, the PSC must help service and marketing to establish case study after service delivered.

Other Duties:

Configure and maintain a provided baseline product demo system. Modify the configuration of the baseline demo system to illustrate how the product solves specific business issues. Build proof-of-concept configurations to address detailed, prospect supplied, demo scripts.
Stay informed on current technology and technology trends. Be able to articulate how Kronos solutions fit into a prospects’ technical environment. Understand environments such as VMware, MS Office, SQL etc.

Qualifications

Domain Knowledge/Work Experience

5 to 8 years of presales experience
Services or software training preferred
Prior experience with Kronos products, ERP, HRIS,MES.
Excellent presentation and communication skills in English.
Bachelor equivalent: minimum requirement

Communication Skills

Excellent oral, written and presentation skills.
Able to function adeptly in front of audiences (face-to-face or via internet only) for the sole purpose of converting prospect’s business challenges to Kronos product solutions.
Presentations must differentiate Kronos from competitors and build confidence that Kronos is the solution of choice.

Technical Knowledge

Must have a sound grasp of technology, including functionality and high-level overview knowledge of the technical environment in which our products work.
Understanding of the technology industry as a whole, including databases (especially SQL and Oracle), operating systems (especially MS operating systems), web technologies (Java, Flash, etc.), server hardware, and network architecture (e.g. Firewalls, switches, WAN’s/LAN’s) is helpful.
Other

PSC’s must be able to travel.
Previous presentation skills and/or sales methodology training is desired.

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.