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Presales Consultant

Location:

Macquarie Park - New South Wales - Australia

Function:

Presales

Ref #:

20210016385
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Description

The Presales Consultant (PSC) uses a consultative approach while providing product, technical, industry, and/or business expertise to architect exceptional business solutions for prospects and customers primarily through tailored presentations, product demonstrations and proof of concept configurations. This position works cross-functionally and cooperatively in order to provide accurate Kronos representation while differentiating Kronos from its competitors. The PSC also assists in the creation of RFP responses and provides support to the sales team when required.



Sales Cycle Related Duties:
•Answer RFPs – Respond to prospective customer inquiries (i.e. RFP, RFI, RFQ, etc.) with written descriptions of Kronos product features and describe how they meet the specified business requirements. Excellent written communication skills are necessary.
•Discovery - Working with the sales representative and their prospects, conduct interviews and gather information to identify business and operational issues that can be uniquely addressed by Kronos. Share written discovery information with sales and service teams to facilitate the development of a complete solution.
•Propose Solution – Use the discovery information and Kronos product knowledge to develop a proposed solution for all identified business issues. A proposed solution may be presented to prospects in a conceptual form through the use of PowerPoint, written proposals and other visual media.
•Solution Presentation – Using actual software configurations and/or conceptual illustrations, demonstrate how the Kronos solution satisfies the identified business needs. Presentations may be face-to-face and/or delivered over the web.
•Sales Support – Together with sales team, the presales consultant follow Kronos' sales methodology in order to successfully complete the sale of Kronos’ solutions. The PSC will apply their domain knowledge, product experience and relationship building skills to assist in the sale.
•Transition - Once the sale is completed, the PSC must help transfer collected customer or prospect data to service personnel for a successful transition from sales to service.


Other Duties:


•Configure and maintain a provided baseline product demo system. Modify the configuration of baseline demo system to illustrate how the product solves specific business issues. Build proof-of-concept configurations to address detailed, prospect supplied, demo scripts.
•Stay informed on current technology and technology trends. Be able to articulate how Kronos solutions fit into a prospects’ technical environment. Understand environments such as VMWare, hosted solutions, managed services, etc.

Qualifications

Domain Knowledge/Work Experience
•Services or software training preffered
•Prior experience with Kronos products, ERP, HRIS, or Kronos competitive products is an advantage.

Communication Skills
•Excellent oral, written and presentation skills.
•Fluent in Cantonese
•Able to function adeptly in front of audiences (face-to-face or via internet only) for the sole purpose of converting prospects’ business challenges to Kronos product solutions.
•Presentations must differentiate Kronos from competitors and build confidence that Kronos is the solution of choice.

Technical Knowledge
•Must have a sound grasp of technology including functionality and high-level overview knowledge of the technical environment in which our products work.


Other
•PSC’s must be able to travel, sometimes extensively, by plane and/or by car within the region

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos, a UKG Company participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.800.