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Presales Consultant - Retail


Bracknell - Bracknell Forest - United Kingdom, Remote - - United Kingdom



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A new and dynamic opportunity for a commercially minded presales consultant/workforce consultant with retail domain knowledge.

• Work closely with the direct and indirect sales teams and other presales resources, providing retail industry and product expertise and support throughout the sales cycle.
• Work closely with the direct and indirect sales people during the prospect needs analysis phase to assist in uncovering and clearly identifying prospect’s critical business issues.
• Prepare and deliver high quality customised solution presentations of a Kronos’ WFM and Scheduling solution based on the needs analysis phase and the prospect’s critical business issues.
• Provide clear, concise follow-up information addressing any outstanding issues unveiled as a result of the solution presentation.
• Clearly articulate prospect’s business issues, needs and proposed solutions.
• Assist in developing solutions that extend the core Kronos solution to implement Client-specific components including interfaces, workflows, pay rules, exports, dashboards and reports.
• Assist in producing assessments to assist other teams in the creation of professional services estimates/Statement of Work (SOWs) for the solutions that are being recommended
• Work with marketing, Corporate and Field to assist in creating industry specific materials supporting local markets in EMEA.
• Operate in complex technology environments, for Kronos’ larger customers, requiring a multi-product solution (Workforce Suite), as well as requiring integration and/or custom solutions.


• Candidates must be able to deliver exceptional presentations and be confident and comfortable when presenting business solutions to a C-level audience.
• Candidates must have an in-depth knowledge and be passionate about retail.
• Exceptionally strong verbal and written communication skills are required as well as good interpersonal and organisational skills.
• This position requires the ability to understand new concepts and complex procedures and to logically analyse those procedures to identify potential problem areas.
• Proven experience in a presales, solution-focused role, combined with experience in a business software provider.
• Candidates should possess an understanding of the strategic sales cycle and sales techniques as well as strong presentation skills.
• BSc, MA or equivalent experience education preferable.
• Experience using an automated labour management, HRMS and/or payroll software package is ideal.
• This position requires close cooperation with prospect, customers, sales personnel, software quality assurance engineers, product management, technical writers, hardware and software engineers, product marketing personnel, service personnel, technical support personnel and management.


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.