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Presales Consultant IV

Location:

Bandra (E) Mumbai - None - India, Mumbai - None - India

Function:

Presales

Ref #:

2019000307
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Description

• The roles requires the candidate to have a prior experience with Human Capital Management industry (HCM)
• Work closely with sales teams and other presales resources, providing multi-vertical industry expertise, product expertise and support throughout the sales cycle
• Work closely with the local sales team during the prospect needs analysis phase to assist in uncovering and clearly identifying prospect’s critical business issues
• Prepare and deliver customized solution presentations of Kronos’ Labor Management and Scheduling solutions based on the needs analysis phase and the prospect’s critical business issues
• Provide clear, concise follow-up information addressing any outstanding issues unveiled as a result of the solution presentation
• Clearly articulate prospect’s business issues, needs and proposed solutions.
• Develop solutions that extend the core Kronos WFC application to implement Client-specific components including interfaces, workflows, exports, dashboards and reports
• Produce professional services estimates/Statement of Work (SOWs) for the solutions that are being recommended
• Operate in complex technology environments, for Kronos’ larger customers, requiring a multi-product solution (Workforce Suite), as well as requiring integration and/or custom solutions
• Perform engagements that require advanced technical expertise and in-depth experience with the Kronos product suite
• Communicate with customers in a timely, professional manner and escalate issues as necessary

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
• This position requires the ability to understand new concepts and complex procedures and to logically analyze those procedures to identify potential problem areas
• 5-8 years of related experience in presales, sales, consultancy- solution-focused role
• Candidates should possess an understanding of the strategic sales cycle and sales techniques as well as strong presentation skills
• Higher business or technical degree, or equivalent relevant professional experiences preferable
• Experience using an automated labour management, HRIS and/or payroll software package is ideal
• Exceptionally strong verbal and written communication skills are required as well as good interpersonal and organizational skills
• Candidates must be confident and comfortable presenting business solutions to a C-level audience
• This position requires close cooperation with prospect, customers, sales personnel, software quality assurance engineers, technical writers, hardware and software engineers, product/marketing personnel, service personnel, technical support personnel and management

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.