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Practice Manager

Location:

Noida - - India

Function:

Professional Services and Consulting

Ref #:

20210015037
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Description

The Practice Manager of Global Integration Team leads a team of Integration Consultants building scalable and repeatable technical solutions focused on the successful implementation of UKG customers and their ongoing integration needs. Through collaboration within different teams within Global Integration team, this role ensures integrations needed during the implementation process are addressed and resolved with a Customer First philosophy. The Manager is responsible for effectively deploying team resources to provide integrations in a timely and efficient manner, balancing the requirement for supportability with the customer’s need for customization. This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations and continued process improvement.

• Create and manage the strategy behind the development and deployment of integrations using Boomi/MuleSoft
• Work with the team to design, develop and implement new interfaces between various 3rd party systems and Ultimate/Dimensions software, including the maintenance and improvement of existing interfaces
• Document and own best practices for executing and maintaining all aspects of the Integration and enforce usage of standard processes and tools within the team
• Drive continuous improvement initiatives within the team, resulting in increased productivity, high scalability and a superior Customer Experience in assigned engagements
• Provide reporting on productivity and performance, defect and escalation root causes and forecasting of deliverables assigned to the team
• Anticipate problems or situations that could affect the team or peers. Assess the potential impact of the work, develop and execute the best work solution
• Manage escalated situations, establish appropriate remediation plans and execute the plan to remedy the situation
• Continually solicit feedback from team members, peers and supervisors in an effort to find new or better ways to operate, improve efficiency and/or develop themselves
• Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks
• Travel to Bangalore/International locations for team meetings, overall strategy planning and management level discussions

Qualifications

• Demonstrated experience in managing direct reports (6-10 direct reports) including technical leadership, mentoring team members and being responsible for team’s deliverables
• Experience working on a Cloud integration platform like Dell Boomi or MuleSoft
• Relevant experience on Work Force Management (WFM)/Human Capital Management (HCM) solutions
• Strong analytical skills with the track record of driving change and process improvements
• Demonstrated ability to adapt to new technologies and changing environment
• Demonstrated leadership skills with the ability to work as part of a project team
• Excellent written and verbal communication with the ability to work with all levels of individuals in an organization
• Bachelor’s degree with 12+ years of industry experience and 3+ years of people management experience

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Equal Opportunity Employer

Kronos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.


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Kronos participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email KronosCareers@kronos.com or please call 1 (978) 250 9800.