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Transcend the day-to-day work experience. Work inspired.

Practice Manager - Workforce Ready

Location:

Indianapolis - Indiana - USA, Lowell - Massachusetts - USA

Function:

Professional Services and Consulting

Ref #:

20190003638
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Description

The Practice Manager is expected to drive a highly collaborative environment by understanding the business as a whole and making resource deployment decisions to meet project deliverables in a timely and efficient manner. He or she will lead a function or team of individual contributors responsible for delivering the Workforce Ready product to end customers.This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations, and continued process improvement.

Responsibilities include:
•Manage a team of employees by providing goals, feedback, development, and continued learning
•Provide technical leadership and guidance to the team to ensure projects are completed within expectations
•Collaborate with direct team members, Project Managers, and peers to establish monthly delivery forecast that align with established organizational goals
•Work with peers to assign projects based on skill, experience, and availability; clearly communicates task priorities, helping team members to adjust workload as needed
•Anticipate problems or situations that could affect the team or peers. Assess the potential impact on own and others’ work, and develop and execute the best work solution
•Manage escalated situations, establish appropriate remediation plans, and execute the plan to remedy the situation
•Track and monitor all team projects and engage as necessary to remove road blocks and ensure successful project delivery
•Monitor team member performance and productivity metrics
•Create a collaborative environment within the direct business team and throughout Kronos
•Encourage open and honest communication within direct team as well as across the organization
•Continually solicit feedback from team members, peers, and supervisors in an effort to find new or better ways to operate, improve efficiency, and/or develop themselves
•Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks
•Proactively communicate relevant information to team members, peers, and superiors
•Ensure all personal and team administrative tasks are completed timely and accurately
•Ensure all personal are following the established best practices and methodologies
•Maintain fiscal responsibility within your team

Qualifications

•Experience working for a Cloud company and/or having managed an implementation team
•BS degree and 10+ years of experience, with 3+ years of people management experience
•HR/Payroll/HCM domain experience strongly preferred
•Strong analytical skills with the track record of driving change and process improvements
•Demonstrated ability to adapt to new technologies and changing environments
•Demonstrated leadership skills with the ability to work as part of a project team
•Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization

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Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.