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Manager, Services Architect - Healthcare


Chicago - Illinois - USA, Houston - Texas - USA, Lowell - Massachusetts - USA, Orlando - Florida - USA, Remote - - None, Sacramento - California - USA


Professional Services and Consulting

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The Manager, Services Architect will partner with the Kronos Sales organization and Services lines of business to pursue and close services and product opportunities. This resource will be responsible for developing an understanding of each target client’s business, operations, and industry trends and understand the client’s strategic business and technology goals in order to create the proposed service approach and solution.

• Develop a positive relationship with key client decision-makers or influencers who purchase professional services in target opportunities
• Create and communicate a strategy and plan for each Services opportunity that directly contribute to winning the largest, most complex opportunities
• Drive the sales process to completion coordinating all Services resources and documentation such as proposals, SOW’s or Services Scope Statements, RFP responses, etc
• Maintain a pipeline and communicate it to Sales and Services Management.
• Contribute to the improved efficiency of the sales function by participating in the development and deployment of appropriate services sales tools/templates
• Grow services revenue by interacting with all levels of client management and proposing solutions that provide business benefit
• Track critical sales and pipeline data on opportunities using existing systems
• Increase the overall Margin and value of strategic deals through presenting and positioning creative service solutions and leveraging the Kronos Services Portfolio
• Develop new tools and processes, new packages and service offerings, implementation approaches, and new methods for positioning and selling services to clients
• Participate in, or lead, corporate and/or team focused projects and initiatives


• Bachelor's Degree and/or equivalent experience preferred
• Experience in workforce management, human capital management, human resources, labor management or payroll experience preferred- in a healthcare environment is highly preferred
• Presales/solution consulting experience preferred
• Possess strong organizational leadership skills/experience
• Excellent presentation and communication skills; ability to tailor communication style to different levels within an organization including C-level


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.