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Manager, Marketing Operations


Lowell - Massachusetts - USA



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In this position, the Manager, Marketing Operations is primarily responsible for the management and strategic advancement of a forward-thinking operations team within the Marketing organization at Kronos. The Manager will play a critical role in leading the data and analytics team to continually improve data management and analytics processes across our marketing technology stack.

• Manage a team to analyze marketing and sales data, including sources of unstructured data, to develop insights and make recommendations on areas for optimization or opportunities for growth
• Evaluate attribution modeling approaches and paths to conversion to better understand impact of marketing tactics
• Create and execute analytical processes to identify marketing opportunities, signals, and segments that drive an uplift in marketing response and produce more qualified leads for Sales
• Evaluate and leverage new technologies and add-on applications to improve and optimize marketing performance


• 8+ years of experience in marketing, including 5+ years of experience in marketing analytics and operations
• 3+ years of leadership experience with the ability to motivate, inspire and achieve goals
• Ability to be a player-coach for the marketing ops and analytics team
• Experience with the following systems: Power BI, Salesforce, SQL Server, Google and Adobe Analytics and Eloqua
• Excellent communications skills and the desire to improve processes
• Knowledge of digital marketing best practices including SEO, paid search, social advertising and Google Analytics
• Outstanding project management skills, with experience implementing projects with diverse and complex data requirements


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Equal Opportunity Employer

Kronos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.