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Manager, Services Architect - Manufacturing


Lowell - Massachusetts - USA, Remote - None - None


Professional Services and Consulting

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In this role, you will lead a team of Manufacturing Service Architects that are focused on pre-sales for services opportunities working with Workforce Central (WFC) and Workforce Dimensions products in our Manufacturing vertical. He/she will develop service strategies for the complex opportunity sets, including multi-national deployments and provide input that influences business outcomes. Able to strategically position SaaS solutions and provide a clear long-term economic value for customers.
• Possess strong organizational leadership skills/experience
• Develop and grow key relationships with Corporate, Sales, and Service Delivery partners especially at the Director and VP level
• Develop a high performing consultative team, focused on services selling
• Develop new tools and processes, new packages and service offerings, implementation approaches, and new methods for positioning and selling services to clients – drive these into the organization
• Contribute to the improved efficiency of the sales function by participating in the development and deployment of appropriate services sales tools/templates
• Partner with the Kronos Sales organization and Services lines of business to pursue and close services and product opportunities
• Maintain/track pipeline to include critical sales and pipeline data on team’s opportunities using existing systems
• Increase the overall Margin and value of strategic deals through presenting and positioning creative service solutions
• Ability to drive solutions and strategies that directly contribute to winning the largest, most complex opportunities
• Drive the sales process to completion coordinating all Services resources and collateral such as proposals, SOW’s, RFP responses, etc


• 7 plus years of experience in a consultative and/or pre-sales role
• Bachelor's Degree and/or equivalent experience preferred
• Strong leader, with demonstrated record of leading consulting team or practice
• Ability to collaborate with cross functional teams
• Demonstrates effective problem-solving skills
• Experience in developing multi-national customer pursuit and deployment strategies
• Demonstrates ability to manage several opportunities concurrently


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.