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Learning Consultant - Professional Services

Location:

Atlanta - Georgia - USA, Austin - Texas - USA, Bakersfield - California - USA, Boston - Massachusetts - USA, Boulder - Colorado - USA, Chicago - Illinois - USA, Dallas - Texas - USA, Denver - Colorado - USA, Eugene - Oregon - USA, Houston - Texas - USA, Indianapolis - Indiana - USA, Irvine - California - USA, Lake Mary - Florida - USA, Los Angeles - California - USA, Lowell - Massachusetts - USA, Miami - Florida - USA, Orlando - Florida - USA, Portland - Oregon - USA, San Diego - California - USA, Seattle - Washington - USA

Function:

Professional Services and Consulting

Ref #:

2019003607
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Description

As a Global Services Learning Consultant, you join a team of professionals driving groundbreaking learning and development programs. Focused on communicating the value of Kronos’ solutions and delivering to our customers’ business outcomes, the Global Services Engineering team is committed to innovation, readiness, and learning for our Professional Services teams across the globe.

• Design, develop, and deliver effective training, integrating consulting skills with changes in and improvements to software solutions, technology, and methodology
• Deliver interactive and engaging training in face-to-face and virtual training environments, using stories, context, and coaching techniques
• Use social platforms to drive collaboration, networking, and learning opportunities
• Participate in cross-functional readiness and enablement initiatives, developing and maintaining effective relationships that contribute to learning opportunities and development of effective training deliverables
• Gathering/Clarify requirements to develop and present solutions that convey value, manage expectations, and deliver great customer service and support
• Work with Instructional Designers to create learning content; develop computer-based and instructor-led courses with a focus on experiential learning
• Work with Program Managers to develop, manage, and execute curriculum plans and learning project plans
• Create, support, and validate standards for learning and development around consultative solution approaches, resulting in delivery of successful customer outcomes
• Adept at managing multiple projects simultaneously with high attention to detail, while meeting tight deadlines

Qualifications

• Bachelor’s degree in Learning, Instructional Design, Organization Behavior, or related field preferred
• 5+ years’ experience delivering organizational training; consulting training focus preferred
• Proficiency in course design/development using Articulate 360 and Camtasia; Adobe tools experience a plus; proficient in MS Office applications (Word, Excel, PowerPoint, Outlook)
• Multiple years’ experience consulting to business; SaaS/Cloud experience preferred
• Strong knowledge of human capital management functions and business processes
• Kronos product/process knowledge within the Timekeeping and Absence Management space; HR/Payroll a plus
• Dynamic, professional written and oral communication and presentation capabilities, in both virtual and face-to-face environments
• Able to travel up to approximately 25%; international travel potential

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Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.