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Kronos User Adoption Lead


Brisbane - Queensland - Australia, Kew/Melbourne - Victoria - Australia, Macquarie Park - New South Wales - Australia, Remote - - Australia


Professional Services and Consulting

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This is a newly created role in our region and an opportunity to provide User Adoption services to our customers.

You’ll apply previous change and project management experience to lead User Adoption projects, including organisational change management, instructor led delivery and content customisation services.

As part of our Global Education team, you’ll have the opportunity to collaborate with colleagues to consult, develop and define best practices when assisting Kronos customers with implementing Change Management solutions that could have potential impacts across their whole enterprise.

Responsibilities include:
• Building trusted relationships with clients and colleagues encouraging the embrace of User Adoption and Change Management services
• Partnering with customer sponsors and stakeholders to develop leadership, communication, training and reinforcement plans & deliverables through a Kronos implementation
• Leading a team of consultants across multiple user adoption projects and timelines, including the application of current Kronos best practices and methodologies
• Assigning and preparing project resources with necessary project-related information, ensuring understanding of project requirements, roles and responsibilities, work processes, and success criteria
• Assigning projects based on skill, experience, and availability; clearly communicate task priorities and help team members to adjust workload as needed
• Tracking and monitor all user adoption projects and engage as necessary to remove road blocks and ensure successful project delivery
• Partner with Sales and Service organizations providing support on all aspects of Education for the APAC region including assisting in User Adoption Selling activities
• Be a key member of the Global User Adoption team, being actively involved in improving business practices and innovating to meet the changing needs of a SaaS environment. This includes practicing risk taking as well as creating an environment where employees take risks


Ideally, you’ll have:
• Bachelor’s degree or equivalent experience
• Strong background in complex Change projects as a Consultant or Senior Change Manager
• Consulting or other external client-facing experience
• Solid Team Leader and Stakeholder Management experience
• Experience and knowledge of Technological and Organisational Change
• Experience with Business Development and Client Relationship


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Equal Opportunity Employer

Kronos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

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Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.