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Transcend the day-to-day work experience. Work inspired.



Remote - - USA


Customer Delivery/Implementation Services

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UKG is on a mission to transform how every HR function provides services to their employees. We believe that employees should receive the same level of services as the company’s best customers.

Our unique “state of the art” HR Service Delivery platform provides HR teams with the tools they need to provide great services while considerably decreasing the manual work behind the scenes and allowing companies to go paperless in their administration.
The UKG HR Service Delivery platform helps HR teams answer employee requests on demand, automate employee processes, and manage compliance across multiple locations.
UKG HR Service Delivery serves more than 1000 clients with employees in 180 countries in more than 15 languages.

Our HR Service Delivery Platform:
● Employee File Management
● Case Management & Employee Portal with a personalized knowledge base
● Process Automation
● Advanced Analytics

UKG is currently seeking a highly energetic and experienced Instructor for our fast-paced Learning Delivery team. The position requires a background in HCM/Payroll and/or HRIS. The successful candidate will have a proven track record in software applications training, with experience delivering in physical and virtual classroom settings.

Primary/Essential Duties and Key Responsibilities:
• Conduct and monitor product training in both a virtual learning environment as well as in a traditional classroom setting.
• Maintain current in-depth knowledge of HR Services/UKG Pro functionality
• Apply learning delivery best practices to instruct a performance-based curriculum
• Participate in course development projects in the role of Subject Matter Expert/Reviewer
• Build and maintain strong peer relationships within the team and across the organization


Required Qualifications:
● Experience in Human Capital Management software, Payroll, or technical is highly desired
● Bachelor’s Degree in related field, or comparable education and experience preferred
● Demonstrated ability to quickly grasp software concepts
● Excellent interpersonal skills
● Demonstrated public speaking and presentation skills
● Strong problem-solving skills, critical thinking, and self-initiative
● Well organized and able to manage time effectively
● Works effectively in a professional environment, virtually or in-person, with or without supervision
● Real interest in new technologies
● Experience in SaaS industry is a real plus
● Multilingual is a plus


Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.