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Instructional Designer


Remote - - USA



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The Instructional Designer is a member of Technology, Operations, Products, Support (TOPS) Technical Training team and is responsible for designing and developing well-crafted content and learning experiences that convey technical/software concepts and processes in a manner that meets learning and business objectives and drives knowledge adoption for an internal audience.
The ideal candidate will have a proven track record of developing top-quality eLearning, Instructor-Led Training (ILT / VILT), and other meaningful learning experiences. They will have worked in a technology /SaaS environment and is comfortable working at a face pace. This position requires a good balance of being independent and a team player.
• Reports to Technical Training Manager, Instructional Design
• Collaborates with Learning Program Managers to determine most effective solutions and deliver a variety of learning programs including software release training, product training, tools training and new hire onboarding training for internal audiences within established deadlines
• Works with subject matter experts to design technical training curriculum which includes creating course objectives, storyboards, content design, quizzes, assessments etc.
• Develops eLearning content using Articulate 360 (Storyline, Rise, etc.)
• Develops supporting resource material such as job aids and knowledge management content
• Develops internal certification programs
• Collaborates with tech training team members to meet team and organizational goals
• Expected to create content in multiple modalities (virtual classroom, eLearning tutorials, software simulations, etc.) and will have opportunities to keep their skills current.
• Applies emerging tools and technologies to improve upon existing approaches for designing, developing and delivering learning.


• Bachelor's Degree or equivalent experience in Adult Education, Instructional Design or related field.
• 7+ yrs experience as an Instructional Designer or equivalent experience designing and developing blended learning solutions preferably in a SaaS environment.
• Proven ability to effectively and efficiently work with internal stakeholders & subject matter experts (SMEs).
• Proven ability to develop software training that incorporates adult learning theories, visual learning design and interactive training techniques; must have experience with development in multiple modalities of instruction, including eLearning and instructor-led training (synchronous and asynchronous), examples required.
• Experience eLearning development using Articulate 360 (Rise and/or Storyline), Captivate, Camtasia
• Experience developing media assets (graphics, video, animation, etc.) a plus
• Proficient MS Office 365 tools; Sharepoint, Powerpoint, OneNote, etc.
• Experience designing internal certification programs an asset
• Solid knowledge of adult learning methodologies and is learner centric, understanding their needs
• Strong analytical skills - differentiate ‘need-to-know’ content and ‘nice-to-know’ content
• Effective communicator, proactive problem solver and comfortable with speed and change
• Strong time management/project management skills, flexible and possess excellent communication skills.
• Experience working in teams – good balance of being a team player and being independent

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.