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Transcend the day-to-day work experience. Work inspired.

Implementation Team Manager


Indianapolis - Indiana - USA, Lowell - Massachusetts - USA, Maitland - Florida - USA


Professional Services and Consulting

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The Practice/Implementation Team Manager will lead a function or team of individual contributors responsible for delivering the UKG Ready product to end customers. This individual is expected to drive a highly collaborative environment by understanding the business as a whole and making resource deployment decisions to meet project deliverables in a timely and efficient manner. This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations, and continued process improvement.

Responsibilities include:
• Manage a team of employees by providing goals, feedback, development, and continued learning as well as provide technical leadership/guidance to ensure projects are completed within expectations
• Collaborate with direct team members, Project Managers, and peers to establish monthly delivery forecast that align with established organizational goals
• Anticipate problems or situations that could affect the team or peers and develop and execute best solution. Track and monitor all team projects as well as monitor team performance and productivity metrics
• Manage escalated situations, establish appropriate remediation plans, and execute the plan to remedy the situation
• Create a collaborative environment within the direct business team and throughout Kronos and encourage open/honest communication
• Continually solicit feedback from team members, peers, and supervisors to find new or better ways to operate, improve efficiency, and/or develop themselves
• Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks
• Proactively communicate relevant information to team members, peers, and superiors
• Ensure all personal and team administrative tasks are completed timely and accurately and following established best practices and methodologies
• Maintain fiscal responsibility within your team


• 10+ years of experience, with 3+ years of people management
• Experience working for a Cloud company or having managed an implementation team
• Bachelor’s degree preferred
• Strong analytical skills with the track record of driving change and process improvements
• HR/Payroll/HCM domain experience strongly preferred
• Demonstrated ability to adapt to new technologies and changing environments
• Demonstrated leadership skills with the ability to work as part of a project team
• Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization


Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.