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Implementation Consultant - Workforce Ready

Location:

Indianapolis - Indiana - USA, Lowell - Massachusetts - USA, Remote - - None

Function:

Professional Services and Consulting

Ref #:

20190003887
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Description

Kronos Workforce Ready (WFR) is an exciting division of Kronos which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation consultants who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for Kronos. Take a look at the responsibilities and qualifications below to learn more!

Responsibilities:
• Engage with our clients to understand their business needs regarding the WFR Human Resources (HR), Payroll or Time & Labor (TLM) Applications
• Lead detailed discovery sessions with customers to determine requirements and success criteria
• Adhere to Kronos implementation methodology
• Demonstrate confidence and business acumen
• Leverage your consulting experience to recommend industry best practices and lead the customer’s implementation toward the best design and solution that meets their business goals
• Utilize your technical aptitude to configure our software solution to satisfy business requirements
• Conduct build review sessions with customer and develop pre-deployment customer test program
• Ensure final go-live is seamless, obtain customer sign-offs and ensure high CSAT scores
• Stay up-to-date on the latest product features, functionality and new releases
• Act as the subject matter expert and thought leader in the product area assigned
• Work cross-functionally and amongst a team on new client implementations, upgrades, and change order projects
• Drive consistency into WFR delivery practices by leveraging implementation and consulting experience to define processes and best practices for the services organization
• Provide significant transfer of Kronos product knowledge to Kronos customer

Qualifications

Qualifications
• 2 plus years of customer facing enterprise software implementation experience - ERP, CRM or other mission-critical SaaS software
• Demonstrated consulting experience leading high volume and highly complex customer facing software implementations
• Excellent communication and consulting skills
• Ability to work in a fast-paced team environment
• Experience implementing Human Resources (HR), Payroll or Time & Labor (TLM) software a plus
• Demonstrated ability to troubleshoot technical issues
• Proven ability to configure software preferred
• Bachelor’s degree preferred

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.