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Software Implementation Consultant

Location:

Indianapolis - Indiana - USA, Lowell - Massachusetts - USA, Maitland - Florida - USA, Remote - - USA

Function:

Professional Services and Consulting

Ref #:

20210015260
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Description

UKG Ready is an exciting division of UKG which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation consultants who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for UKG. Take a look at the responsibilities and qualifications below to learn more!

Responsibilities:
• Engage with our clients to understand their business needs regarding the Ready Time & Labor (TLM) Application
• Lead detailed discovery sessions with customers to determine requirements and success criteria
• Adhere to UKG Ready implementation methodology
• Demonstrate confidence and business acumen
• Leverage your consulting experience to recommend industry best practices and lead the customer’s implementation toward the best design and solution that meets their business goals
• Utilize your technical aptitude to configure our software solution to satisfy business requirements
• Conduct build review sessions with customer and develop pre-deployment customer test program
• Ensure final go-live is seamless, obtain customer sign-offs and ensure high CSAT scores
• Stay up-to-date on the latest product features, functionality and new releases
• Act as the subject matter expert and thought leader in the product area assigned
• Work cross-functionally and amongst a team on new client implementations, upgrades, and change order projects
• Drive consistency into UKG Ready delivery practices by leveraging implementation and consulting experience to define processes and best practices for the services organization
• Provide significant transfer of UKG Ready product knowledge to UKG Ready customer

Qualifications

Qualifications
• 2 plus years of customer facing enterprise software implementation experience - ERP, CRM or other mission-critical SaaS software working with complex/strategic clients
• Demonstrated consulting experience leading highly complex customer facing software implementations in a fast-paced team environment
• Excellent communication and consulting skills and experience mentoring other team members
• Experience implementing Time & Labor (TLM) software a plus
• Demonstrated ability to troubleshoot technical issues
• Proven ability to configure software preferred
• Bachelor’s degree preferred

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Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email KronosCareers@kronos.com or please call 1 (978) 250 9800.