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Hosted Systems Engineer II

Location:

Noida - None - India

Function:

Customer Service/Support

Ref #:

2019000324
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Description

The duties of a Hosted Systems Engineer include system administration and support of production environments in a 24X7 Cloud and Hosted Operations Center within Windows and Linux operating environments.
•Working within a multi-location team environment: Deploy, support Data Protector Backups.
•Support day to day backup operation and do troubleshooting to avoid re occurrence.
•Work on disk extension request in our VMware Environment to support growing business.
•Deploy, support and test Disaster recovery multi datacenter replications.
•Review daily status and follow up on any issues within the environments.
•Manage escalations within the Backup environment.
Planning:
•Work with a global IT technical support team on projects and related support issues.
•Document existing and new infrastructure deployments using Run Book and architecture diagrams.
•Implement processes to standardize IT practices and procedures, capacity planning and risk mitigation.
•Provide Monthly capacity planning.
•Collaborate with Technical Operations DBA, and business forecasts to assess future growth and capacity requirements.
•Participate in 24x7 system support rotation and handle escalations.

Qualifications

•Must have a minimum of 3 years Enterprise class Data Backup experience
•Experience with HP Data Protector 9 or 10 is very strongly preferred.
•Experience in VMware level backups and restores required
•Experience with disaster recovery and business continuity
•Bachelor's Degree in Computer Science, Engineering or other technical degree
•Experience in a Hosting, SaaS, or Cloud environment is strongly desired
•Strong interpersonal and communication skills and comfortable in global working environment.
•MicroFocus DP, HP StoreOnce certification will be preferred (Optional)
•Experience with HP 3PAR Storage technology would be a plus

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.