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Healthcare Industry Lead


Kew/Melbourne - Victoria - Australia, Macquarie Park - New South Wales - Australia


Professional Services and Consulting

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Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. 

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 


The primary focus of the Health Care Practice Manager is to grow, drive and manage the Health Care Services projects portfolio across the APAC region. This will involve people management, business development, and management of the Healthcare Practice to the benefit of Kronos in the region.


* Awesome Culture - Consistently voted a 'Great Place to Work'
* An opportunity to reshape your career
* Outstanding, market leading SaaS Product

As an industry professional, you know the Healthcare domain from front to back. You know Nursing, Hospital Administration, and/or Staffing & Rostering from a management perspective.

The primary focus of the Health Care Practice Manager is to to grow, drive and manage the Health Care Services projects portfolio across the APAC region.

To be considered for this role you will need:

* To be an ambitious, experienced Health Care professional services leader with proven customer-facing skills
* To be a Health Care Business-minded leader with the ability to understand technical situations and have an executive-level presence and credibility with customers.
* Nursing, Hospital Administration, and/or Staffing & Rostering experience from a management perspective
* Outstanding people/team management and communication skills.
* BS degree in a technical field; MBA preferred.
* An ability to travel as needed.

Eventually if successful, you will:

* Serve as the Health Care Services delivery executive-lead on Kronos engagements by providing oversight to the project team and maintaining executive relationships with the project sponsor.
* Directly assist in Health Care Pre-Sales activities as required
* Clearly understanding the Health Care portfolio of project requirements and objectives while ensuring project profitability
* Drive consistency and repeat-ability of project delivery across the Practice to ensure projects are on-time and on-budget.
* Proactively manage the health of projects thru on-going quality assurance techniques, reporting and activities.
* Maintain a high-level of customer satisfaction- and managing customer escalations as required.
* Build strong relationships with existing Health Care accounts to ensure the Kronos suite and Customer satisfaction is maximised
* Accurately forecast project staffing needs across the Practice and work closely with the Resource Manager to staff projects while maximizing overall staff utilization.
* Directly manage Health Care Project Management staff and Partners, inspire them to achieve their best, and provide on-going career development/mentoring.
* Identify and implement key improvement initiatives that result in innovations that benefit external and internal stakeholders.
* If you know the industry and have outstanding people management experience, we can teach you the rest!

This is an outstanding opportunity to take this successful business to the next level within the Healthcare space. Apply Now.


EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.