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Global Benefits Specialist

Location:

Lowell - Massachusetts - USA

Function:

Human Resources

Ref #:

20210017546
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Description

The UKG Benefits team is looking for a Global Benefit Specialist with a passion for helping others, providing a high level of customer service, attention to detail and continuous drive to learn. In this role you will focus on maintaining a positive relationship with the business, vendors, other HR team members and the employees. To succeed in this role, we want someone that strives toward best in class results specific to employee experience & satisfaction, operational efficiency, vendor management and ongoing service level performance.

Responsibilities:
• Administer global benefit programs for employees which may include health, prescription, dental, wellness, disability, life, retirement plans and other voluntary offerings
• Work with outsourced administrators and internal departments to maximize plan performance and the employee experience, as well as continually improve processes
• Assist employees with escalated questions regarding benefit issues
• Partner with the Benefit Team members to design, rollout and administer all benefit plan offerings
• Participate in benefits surveys and benchmarking
• Track and identify trends in benefit program data to assist in making recommendations to management
• Document and maintain administrative procedures for benefit processes
• Stay current with proposed legislation and look for applicability within existing programs
• Ensures necessary plan documents are in place and government-mandated disclosures, e.g. summary documents, are timely and correctly distributed to eligible employees.
• Project participation and perform related duties as assigned

Qualifications

Qualifications
• Bachelor’s Degree and at least 5 years of employee benefit experience
• 2+ years of experience administering global benefit programs, strongly preferred
• General knowledge of employment laws as they pertain to: IRS Code Section 125 regulations, ERISA, FMLA & state specific leave laws/acts, HIPAA, FLSA, ADA, workers’ compensation, OSHA, EEOC and COBRA. Additionally, General Data Protection Regulation (GDPR) knowledge is required
• Proficiency in Windows based applications, including Microsoft Teams, Excel, Word, Outlook and PowerPoint
• Experience utilizing benefit administration software preferred

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.