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Enablement & Communication Manager


Lowell - Massachusetts - USA



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Kronos has an immediate opportunity for a communications professional to join our IT department. In the role of Communications/IT Enablement Manager, you will develop and execute strategies and tactics to foster effective communications about various IT projects to our 5,000+ employees worldwide and among our IT staff. As a Communications/IT Enablement Manager, you will drive awareness, readiness, and adoption in support of key IT projects. Working closely with our IT leadership and Corporate Communications teams, your proactive, tech-savvy approach to communications and change management will maximize buy-in and engagement, minimize resistance, and drive achievement of IT organizational and business objectives.

Primary Areas of Responsibility

• Formulate and execute communications plans and timelines in support of IT initiatives.
• Write and edit employee communications regarding IT initiatives.
• Work cross functionally and with writers, graphic designers, and external vendors to develop high-quality, high-impact materials that inform, educate, and engage employees about deployment of new technologies.
• Develop communications for the CIO, project management office, and other IT leaders related to major IT initiatives.
• Collaborate with our Corporate Communications team to leverage relevant and current employee communications channels including blogs, social collaboration, newsletters, and intranet platforms.

Enterprise System Enablement:
• Drive the effective utilization and adoption of new IT systems among employees worldwide.
• Understand system use cases for internal customers and support the communication, development, and learning for optimal deployment of new technologies.
• Drive enablement of new systems cross functionally – including communication, change management, education, tools, etc.

Drive learning and development for IT employees:
• Based on our IT roadmap, plan for necessary domain/technical skill development and create educational plans to enable employees to successful support the future direction of IT.
• Partner with our Talent Management team and cross-functional learning leaders to promote individual career development beyond technical skills.


• Bachelor’s degree in journalism/communications field required plus 8-10 years of related work experience; experience in a tech environment a plus.
• Strong oral and written communication skills, excellent organizational abilities, and attention to detail.
• Highly personable and able to collaborate well across teams, considering cultural differences.
• Tech savvy and experienced using latest technologies, social collaboration, and blog platforms.
• Well versed in learning best practices/change management.


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.