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Education Program Manager


Lowell - Massachusetts - USA



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The Learning Program Manager is responsible for analyzing, recommending, designing, implementing, and managing training programs and practices to address business needs.

• Conducts needs analysis and evaluates effectiveness of learning solutions.
• Leads Learning & Development initiatives involving multiple functions within the Technology, Operations, Products, and Support organization.
• Oversees and manages organization-wide learning programs that support the company's business strategies and objectives.
• Tracks and reports on project milestones.
• Manages program implementation and ensures appropriate documentation is maintained.
• Develops policies and practices to support programs.
• Determines if external consultants or contractors will be required to complete the project plan and recruits and manages appropriate vendor resources.
• Consults with HR and enterprise-wide leadership to coordinate and manage the implementation of learning and organizational effectiveness programs and initiatives.
• Applies human performance improvement principles to improve business performance.
• May conduct training or develop instructional or reference content as necessary to ensure timely and accurate implementation of programs.
• Develops working relationships with internal and external team members.
• Understands organizational goals and objectives, key decision makers, and business unit processes and key drivers of performance.
• Provides cross-functional support in the development of organizational wide learning solutions.
• Serves as a coach or mentor for other learning consultants and learning associates across Learning & Development when partnering on projects/initiatives.
• Practices change management methodology to successfully implement programs


• Bachelor’s in Business Administration or related discipline
• Minimum of 3 years’ experience in training-related program management
• Knowledge of adult learning principles and current trends
• Highly developed written and oral communication skills
• Excellent interpersonal skills and collaborative management style
• Excellent organization, and presentation skills
• Flexible, self-motivated and thrives in a fast-paced environment
• Experience fulfilling diverse responsibilities, execute tasks efficiently, and adapt quickly to change
• Call center experience a plus


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.