Skip to content


Transcend the day-to-day work experience. Work inspired.

Director of Lead Development


Lowell - Massachusetts - USA



Ref #:

Apply >

Corporate overview

You’re empowered when you’re a Kronite

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance — to live inspired. In fact, it’s expected! Whether you’re playing foosball in one of our game rooms, working up a healthy sweat in group fitness classes, or videoconferencing with Kronites thousands of miles away, you’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond.

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries – including more than half the Fortune 1000® - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications.  Kronos customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, public sector, services, and distribution.

Kronos is a privately held company and was founded in 1977. Headquartered in Chelmsford, Massachusetts, Kronos employs more than 5,000 people worldwide.

Kronos is an Equal Opportunity Employer.


The Director of Lead Development will drive the North American lead qualification and development process. The role will oversee the lead development organization including at least three managers and their teams of Lead Development Reps. The Director will drive the overall Lead Development strategy, and further build upon and optimize the current Lead Development structure. The person will also communicate and partner closely with Sales Leadership, the Marketing Operations, Corporate Marketing, and Field Marketing teams.


• Review and optimize processes, work flows and data definitions for the
support of mapping data and business processes.
• Enable/training on system, processes, campaigns (objectives and strategy),
products and solutions.
• Track and report individual and team KPIs to ensure alignment to Sales
• Optimize on-boarding for Lead Development Representatives in order to
maximize their ramp time
• Provide consultation and recommendations on an ongoing basis to help
drive efficiencies and productivity throughout the entire lead development
• Work to improve processes between sales and marketing as well as ensuring
the right technology and tools are being leveraged to their fullest.
• Foster an environment of development


Education and Training:

• Bachelor’s degree or equivalent years of experience in related field
• Training and experience using various CRM and marketing automation
applications (Salesforce, Aprimo, Eloqua a plus)

Work Experience:

• 8+ years experience including 3 to 5 years managing a lead development
team and preferably 4 to 6 years lead qualification/generation and/or 4 to 6
years of marketing operations experience
• Marketing CRM software tools
• Business to Business and High Tech / Software industry required

Skills and Knowledge:
• Strong project management skills
• Strong communication skills
• Experience using various query generation tools.
• Microsoft Office advanced skill set (Access & Excel)
• Experience with the development and utilization of marketing databases,
data capture requirements and data quality standards.

Personal Attributes:
• Solution oriented individual that presents issues and provides answers
• Highly motivated individual with a passion to succeed
• Strong Communication skills, ability to work well in a team oriented
• The ability to be flexible with change, diverse in function and be ready to
quickly acquire the skills necessary to face new challenges


EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.