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Cross Functional Program Manager


Remote - - USA


Professional Services and Consulting

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The role of Program Manager, Deployment & Effectiveness is responsible for structuring and executing programs and activities that support the goals and strategic direction of the Professional Services organization. In this role, you will work across the teams in Field Enablement, as well as cross-functionally, to develop, deliver and report on programs that are integral to our strategic goals and objectives. You will be accountable for the overall program, timeline, delivery, and identified success measures. This is a remote based role.

Short, mid and long-term initiative management, stemming from Cross-Functional involvement.
Understand, staff, and manage programs, including reporting on status and success.
Develop and deliver programs and activities aligned with the strategic direction of the Professional Services organization, as well as company directives.
Manage, track and report project activities.
Work cross-functionally to influence and engage key resources and stakeholders to contribute to the success of the program.
Create and manage the project lifecycle to ensure alignment to and achievement of long-term goals.
Engage with Leadership across Field Enablement to determine the processes and procedures needed to effectively manage the program.
Evaluate program strengths and identify areas for improvement.
Facilitate cross-functional meetings and development of comprehensive implementation plans, working with other program managers, functional leaders and business partners to ensure program success.
Meet with stakeholders and constituents to communicate project status, issues and decisions.
Analyze program risks and mitigate or escalate them as required.
Serve as escalation point for all Field Enablement resources supporting the program.


• Bachelor’s degree or Master’s degree in business or related field or equivalent experience
• Strong written and verbal communication skills, excellent presentation skills
• Ability to understand program objectives, including business and strategic goals and alignment with in-progress within Field Enablement and cross-functionally
• Ability to react quickly to new and unexpected requirements in need of response
• Strategic short term, long term vision and execution capabilities
• Influential with cross-functional partners on behalf of PS
• Process documentation
• Knowledge of UKG solutions, technology, and deployment methodology
• Proven experience in program management, including stakeholder management skills
• Previous experience with Ultimate Software products highly preferred
• Ability to assemble teams of key subject matter experts quickly
• Process-oriented with process documentation experience
• Change Management experience a plus
• Proven experience managing a team of non-direct reports, and the ability to work with a wide range of experience and expertise
• Competency in Microsoft applications including Word, Excel, Visio, PowerPoint, SharePoint and Outlook
• Experience with SmartSheet for program and project management

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.