Skip to content

Careers

Transcend the day-to-day work experience. Work inspired.

Cloud Systems Consultant III

Location:

C.V. Raman Nagar Bangalore - None - India

Function:

Professional Services and Consulting

Ref #:

201700637
Apply >

Corporate overview

You’re empowered when you’re a Kronite

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance — to live inspired. In fact, it’s expected!

Whether you’re playing foosball in one of our game rooms, working up a healthy sweat in group fitness classes, or videoconferencing with Kronites thousands of miles away, you’ll soon learn that we take work and fun seriously.

No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond.

 

 

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries – including more than half the Fortune 1000® - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications.  Kronos customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, public sector, services, and distribution.

 

Kronos is a privately held company and was founded in 1977. Headquartered in Chelmsford, Massachusetts, Kronos employs more than 5,000 people worldwide.

 

Kronos is an Equal Opportunity Employer.

Description

• Provide ongoing technical application configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central Cloud Customers. • Perform and review infrastructure and application level health checks for customers. • Respond, troubleshoot and resolve application level issues. • Support Kronos upgrades within the hosting customer base. • To be knowledgeable at the system level and capable of interfacing with other teams across the business line. • Installs, tests, documents, and troubleshoots Workforce Central software installations. • Delivers technical application of service packs and upgrades • Communicates effectively to both technical and non-technical individuals at various levels of customer organizations, as well as internally. • Uses consultative techniques and skills in their consulting services delivery • Apply your skills acquired as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures. • Expected to resolve a wide range of issues through imaginative as well as practical evaluation of identifiable factors. • Demonstrate good judgment in selecting methods and techniques for obtaining solutions. • Possess strong consultative abilities and communication skills which they will leverage to tie their technical recommendations to business benefits and process change. • Should ensure that there is no delay in deliveries and should be completed within maintenance windows. Any delays should follow the escalation/communication process as defined. • Should review the tickets of your team members regularly and ensure that they are being kept up to date and guide or correct them whenever necessary. • Should ensure that all your customers Health Checks (Full and Quick) are performed as per the schedule and the appropriate reports are shared and recommendations are implemented. • Should work towards building the capability of the area assigned to you and develop the team members to be able to learn the assigned domain/module and be an SME of the same. • Suggest/Implement at least one initiative/innovation for process / deliverable improvements.

Qualifications

• BE/B Tech. in Computer Science or related discipline or equivalent experience and a minimum of 5 years related work experience (ideally in a consulting or project-centric role). Candidate should have trong technical knowledge in the following areas:     • Excellent analytical and problem solving skills. • Must have Good knowledge of database table structures, relationships, data types. • Must have good experience in requirement gathering and analysis. • Ability to take backup, restore, copy database from one server to another server. • Ability to tune SQL queries, including indexing best practices, hints, SQL query formation, and optimization tools etc. • Sound knowledge on Windows 2003 / Windows 2008 OS and troubleshooting • Ability to install, configure and troubleshoot of IIS, Apache. • VMware (ESX and Workstation) • Incident and Change management policy/procedures • Experience in implementing/supporting Workforce Central applications and knowledge of the underlying Workforce Central application architecture. • Familiarity with application and infrastructure hosting and monitoring; and client-side troubleshooting techniques • Good knowledge of Connect/WIM or other interface technologies • Knowledge of WAN and LAN network architecture, potential issues, and troubleshooting tools and techniques • SSL, LDAP, AD, SSO Knowledge • Hosting / data center architecture design and support • Willing to work in Shifts

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.