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Transcend the day-to-day work experience. Work inspired.

Cloud Systems Consultant I

Location:

Noida - None - India

Function:

Professional Services and Consulting

Ref #:

201700064
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Corporate overview

You’re empowered when you’re a Kronite

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance — to live inspired. In fact, it’s expected!

Whether you’re playing foosball in one of our game rooms, working up a healthy sweat in group fitness classes, or videoconferencing with Kronites thousands of miles away, you’ll soon learn that we take work and fun seriously.

No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond.

 

 

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries – including more than half the Fortune 1000® - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications.  Kronos customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, public sector, services, and distribution.

 

Kronos is a privately held company and was founded in 1977. Headquartered in Chelmsford, Massachusetts, Kronos employs more than 5,000 people worldwide.

 

Kronos is an Equal Opportunity Employer.

Description

Perform technical application level health checks for customers. Respond, troubleshoot and resolve application level alerts for business and technical users of the solution. Support Kronos upgrades for hosted customer base.

The Consultant:
• Installs, tests, documents, and troubleshoots Workforce Central software installations
• Delivers managed service offerings to Workforce Central customers requiring ongoing support
• Delivers database management services
• Delivers technical application of service packs and upgrades
• Communicates effectively to both technical and non-technical individuals at various levels of customer organizations, as well as internally.
• Uses consultative techniques and skills in their consulting services delivery
• Shift work required
• Perform on going environment Health checks on Regular basis
The successful applicant will demonstrate how they can apply their skills acquired as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures. They will be expected to resolve a wide range of issues through imaginative as well as practical evaluation of identifiable factors. They will demonstrate good judgment in selecting methods and techniques for obtaining solutions. After initial training they normally would require instructions on their day-to-day work

Qualifications

• Preferred experience from Services Organization, working in a 24/7 support model
• 1-3 years’ experience implementing or supporting enterprise software applications and hardware used in web environments (Kronos/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor preferred).
• Prior experience in supporting functional testing, integration testing and UAT
• Perform application level health checks for customers.
• Respond, troubleshoot and resolve application level issues/alerts for remotely managed customer base
• Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.
• Ability to collaborate with clients, identifies engagement follow-on opportunities, and has a strong desire to excel.
• Should be flexible to work in shifts.
• Adhering to Kronos best practices and guide the team to follow the same.

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.