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Transcend the day-to-day work experience. Work inspired.

Cloud Systems Consultant I

Location:

Noida - None - India

Function:

Professional Services and Consulting

Ref #:

201701639
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Description

A seasoned System Engineer who is capable enough to provide ongoing support in technical configuration, interface, reporting, and other application level health checks for Kronos Workforce Central hosted customers.

The Cloud System Consultant:
• Monitors and Owns the ticketing queues for hosting
• Installs, tests, documents, and troubleshoots Workforce Central software installations
• Delivers managed service offerings to Workforce Central customers requiring ongoing support
• Respond, troubleshoot and resolve application level alerts for business and technical users of the solution
• Delivers database management services
• Delivers technical application of service packs and upgrades
• Communicates effectively to both technical and non-technical individuals at various levels of customer organizations, as well as internally
• Uses consultative techniques and skills in their consulting services delivery
• Shift work required

Qualifications

• Engineering or Master’s degree in Computer Science or related discipline with at least 3 years work experience.
• Basic knowledge of SQL 2005, SQL 2008, Oracle 10g, Oracle 11g databases.
• Basic knowledge of upgradation of database from SQL 2005 to SQL 2008 / oracle 10g to Oracle 11g
• Must have good knowledge of database table structures, relationships, data types. Also, the ability to tune SQL queries, including indexing best practices, hints, SQL query formation, and optimization tools etc
• Must have good experience in requirement gathering and analysis and ability to install, configure and troubleshoot of IIS, Apache
• Ability to take backup, restore, copy database from one server to another server.
• Decent knowledge on Windows 2003 / Windows 2008 OS and troubleshooting
• User level understanding of VMware (ESX and Workstation)

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. 

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.