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Cloud Infrastructure - Lead Engineer


Lowell - Massachusetts - USA



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UKG is seeking a Cloud Infrastructure Engineer V (Lead) capable of integrating into an experienced team responsible for the development, management, deployment and maintenance of infrastructure services and Cloud platform. This is an exciting opportunity for an experienced well-rounded infrastructure engineer to be an integral part of an enterprise-scale cloud initiative. The ideal candidate would have extensive experience managing Linux based systems, Infrastructure services and Cloud platforms within large scale customer facing enterprise environments.
• Provide oversight and management of advanced infrastructure services and Cloud platform to meet the organization's current and future requirements.
o Linux based infrastructure services (web, nfs, sftp, DNS, LDAP etc)
o Cloud IaaS, CaaS & PaaS (Google GCP, GKE, etc)
• Serve as team lead to provide guidance to infrastructure engineers and proactively manage systems, identify performance issues proactively and support management.
• Partner with Cloud and Engineering architecture teams to POC emerging technologies and changes to infrastructure and Cloud services
• Build out and oversee services lifecycle for Linux and Cloud services
• Drive teams towards Site Reliability Engineering (SRE) and DevOps methods
• Reduce overhead of Cloud service support by implementing improved tool sets and leveraging improved technologies (Terraform, Kubernetes, Jenkins, etc.)
• Provide training and mentorship to Cloud team members
• Work within strict time frames and handle escalated incidents within defined timeframes
• Handle off-hour escalations as needed and take part in on call rotation


• 4-year technical degree or equivalent experience
• Must have at least 8+ years of hands-on experience in large customer facing Cloud environments, 6+ years of experience in supporting Linux based platforms
• 4+ years of experience with Public Cloud Infrastructure services (Google/AWS)
• Expertise in designing and delivering infrastructure services is mandatory
• Hands on experience with bash shell, python, Java and/or other scripting, as well as working with container-based deployments (Docker, Kubernetes, etc.)
• The position requires knowledge of cloud-native technologies as well as knowledge of infrastructure related technologies like DNS, SMTP, SFTP, Security Protocols, Automation and Orchestration (CI/CD)
• Experience with disaster recovery and business continuity
• Ability to communicate effectively emphasizing written and oral presentation skills
• Familiarity with ITIL processes and experience in working within controlled environment would be an advantage

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.