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Transcend the day-to-day work experience. Work inspired.

Cloud Infrastructure Engineer (Windows, VMWare)

Location:

Noida - - India

Function:

Engineering

Ref #:

20200011801
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Description

Who you are:

- As an Operations Engineer you are responsible to monitor and administer overall control of a server.
- Provide technical support to ensure a high degree of Customer Happiness through Service Level Agreement (SLA) & Process Compliance.

What will you do:

- Remote monitoring of Kronos Cloud and hosted environment
- Remote monitoring of Microsoft Windows 2003/2008/2012 and Linux servers, which includes of Performance, uptime, SQL DB, website status, web based application & server resources
- Responding to Alerts on monitoring tools
- Identify the root cause and troubleshoot the server performance issues.
- Handle Level 1 Escalations, and adhere to escalation matrix
- Good Administration skills over Windows and Linux OS.
- Ensure operating standards are developed, maintained, and adhered to.

Qualifications

Degree in Computer Science (BE/BTech or MCA).
MCP/ MCSE, RHCE and ITIL certification desired.
Willingness to work on flexible timings including night shift (24/7)
Working experience on either of the ITSM tool i.e. Remedy, HP Open View or Manage Engine would be preferable.
Should be aware of ITIL framework - Incident, problem and change management.
Understanding of SaaS or Cloud based products

Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Equal Opportunity Employer

Kronos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.


View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.


Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email KronosCareers@kronos.com or please call 1 (978) 250 9800.