Cloud Engineer/Technician (Cloud Ops)
Description
UKG is currently seeking a detail-oriented, Level III technician based in Noida to assist our Cloud Deployment team with one-off and upgrade applications to our customers’ hosted environments. The position requires an individual that will thrive with minimal supervision. The schedule requires flexible weekday and weekend availability from 10:30 PM to 8:30 AM Eastern time zone.Primary/Essential Duties and Key Responsibilities:
• Upgrade our suite of products twice a year for all customers across all of UKG’s hosted environments
• Apply one-offs and hotfixes to customer environments
• Apply custom feature packages to specific clients
• Complete assigned tasks timely and with quality, meeting established service level agreements
• Rely on instructions, pre-established guidelines, policies and procedures to perform job functions
• Other duties may be assigned at management’s discretion
Qualifications
Required Qualifications:• 5+ years’ experience working in Information Technology field
• Familiar with Windows Server and IIS
• Knowledgeable of Cloud based hosting architectures and solutions
• Excellent complex technical problem analysis skills
• Highly familiar with Windows based operating systems
• Proficient in Microsoft Office suite of products
• Server hardware knowledge
• Ability to quickly grasp and understand system functionality and architecture at a technical level
• Remain agile in an evolving technology operations landscape
• Ability to work flexible hours including weekends
• Detail oriented and works well under minimal supervision
• Fluently speaks and writes in English
Preferred Qualifications:
• Experience working with scripting languages (VB Script, Powershell, Python)
• Prior DevOps experience
• Familiar with Microsoft Active Directory, .NET architecture and Citrix
• An understanding of GCP (Google Cloud Platform)
• Bachelor’s degree in Engineering, Computer Science, MIS or related technology degree preferred
Corporate overview
Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careersEEO Statement
Equal Opportunity Employer
Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.
View The EEO is the Law poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
Kronos, a UKG Company participates in E-Verify. View the E-Verify posters here.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.800.