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Transcend the day-to-day work experience. Work inspired.

Business Development Manager - Retail


Remote - - USA


Professional Services and Consulting

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The Business Development Services Consultant consistently leads complex opportunities, programs or projects by developing viable service strategies and approaches. The individual consistently demonstrates customer value through engagement at customer executive level. The Business Development Manager will demonstrate a solid understanding of key day-to-day business issues customers are facing, and how Kronos recommends solving those issues via our solution set.

• Works closely and proactively with sales executives, sales managers, presales, and services (delivery) leadership teams
• Positions Professional Services in the sales cycle early to provide maximum value
• Assess client’s business challenges and current business environments and translate them into Kronos’ solutions and how Kronos’ Services will provide value quickly and effectively
• Demonstrates functional understanding of the full suite of products and services, including software, hardware, Cloud, SaaS, software implementation, and education
• Articulates the value of all service offerings by mapping business and functional customer business needs to Kronos solution(s)
• Understands Kronos implementation methodology and process to mitigate risk associated with project delivery
• Takes direct responsibility for delivering top level Customer Service (CSAT) by clearly articulating Kronos’ product and services value proposition
• Develop ‘micro’ Vertical expertise to support multiple opportunity types (gaming, hospitality)
• Recognizes gaps in industry expertise and adheres to development path in order to be a trusted advisor in their respective vertical
• Understands key elements of the Kronos business model and impacts on revenue stream, including revenue recognition and cash flow
• Understands the partner strategy and landscape to support Business decisions and Partner engagement


• Bachelor's Degree and/or equivalent experience preferred
• 5-7+ years of experience in workforce management, human capital management, human resources, labor management or payroll experience preferred
• Presales/solution consulting experience preferred
• Strong customer-facing skills, including C-Level presentation abilities
•Demonstrates ability to manage several opportunities concurrently
• Up to 50% travel


Corporate overview

You’re empowered when you’re a Kronite. 

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day. 

EEO Statement

Kronos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.