Skip to content


Transcend the day-to-day work experience. Work inspired.

Business Analyst


Lowell - Massachusetts - USA


Software & Product Development

Ref #:

Apply >


• Works with PM to understand product requirements, epics and sub-epics
• Works under the direction of PM to define product requirements
• Translates business requirements, epics and sub-epics into stories
• Attends with PM stand-ups and sprint reviews
• Creates detailed use cases workflows
• Works with PM & architects to finalize feature designs
• Works with engineering teams to ensure teams have information needed during sprints and grooming sessions
• Represents PM in stand-ups, grooming sessions and sprint reviews
• Participate in business requirements sessions with existing customers to identify the relationship of business needs to product features
• Partner with product managers to understand the application usage patterns
• Work directly with engineering to groom user stories for use in Agile development
• Advise QA engineers to create usage scenarios for test
• Acts as the primary product “go to” person for the scrum team
• Accepts scrum team deliverables at the end of each sprint
• Support product documentation


• Minimum 5-8+ years of experience
• Excellent organization and documentation abilities
• A natural ability to understand and interpret non-technical customer requirements into very technical engineering specifications
• A natural behavior of inquisition and ability to identify and eliminate requirements ambiguity
• Excellent problem-solving techniques
• Knowledge of system synthesis, analysis, and verification techniques
• Excellent communication skills and a desire to work with people
• The ability to work on simultaneous projects and deal with multiple competing priorities
• Working knowledge of requirements management
• General competency in engineering disciplines (software engineering, Quality Assurance, Domain expertise) is preferred
• Background in engineering, quality assurance, and/or systems analysis
• Knowledge of project management processes and tools is preferred

Corporate overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Kronos, a UKG Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

Kronos participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.